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Comdata Espagne migre 600 agents en télétravail en moins de 2 semaines avec les solutions Vocalcom

La menace globale du COVID-19 a un impact sans précédent sur les activités des entreprises. Les Business Process Outsourcers (BPOs) en particulier font face à de réels enjeux pour maintenir un niveau de service normal et protéger la santé de leurs employés. Les centres de contact étant au coeur de leur activité, les BPOs doivent préserver leurs agents qui travaillent proches les uns des autres, tout en assurant à tout moment le meilleur niveau d’expérience client. Pour ces prestataires de service, trouver un modèle sécurisé et fiable de travail à distance pendant cette période de turbulences est vital pour leur existence et pour l’activité de leurs clients. Alors que cette situation peut créer des difficultés pour certains centres de contact équipés de solutions sur site, la flexibilité des solutions Vocalcom permet de migrer sans heurts vers un modèle à de travail distance.

Comdata, acteur important du BPO en Espagne avec 600 agents à travers le pays qui utilisent la solution de Centre de Contact Vocalcom on-premise, migre avec succès la majorité de ses agents BPO en télétravail en moins de 2 semaines.

En préparation de l’éventuel confinement du pays et devant la nécessité de mettre en place le travail à distance pour préserver à la fois la santé de ses collaborateurs et la continuité de service, Comdata a préparé un plan de migration début mars en s’appuyant sur la flexibilité des solutions Vocalcom. Par le biais de stations virtuelles, les agents de Comdata peuvent se connecter à distance à une plateforme d’entreprise pre-configurée par leur service informatique, conforme aux exigences de sécurité de la société. L’ordinateur personnel de chaque agent sert de client léger et lui permet d’accéder à la solution Vocalcom et aux autres applications de l’entreprise via une machine virtuelle hébergée sur le datacenter de Comdata.Alors que certaines solutions de centre de contact nécessitent l’installation de technologies additionnelles sur les ordinateurs personnels pour permettre un accès à distance – notamment pour les communications téléphoniques –, les solutions Vocalcom s’affranchissent totalement de ce besoin. Avec uniquement un ordinateur et une connexion internet, les agents Comdata ont pu migrer en travail à distance sans interruption de service, et leurs superviseurs piloter facilement l’activité et les performances de leurs équipes en utilisant la même technologie.Durant ce processus, Vocalcom a apporté un support de consulting pour configurer, tester et valider la solution dans l’environnement Comdata pour garantir le succès de cette opération, Depuis la mise en œuvre de ce plan de migration, Comdata Espagne a pu offrir la même qualité d’expérience client qu’auparavant, sans rupture de service et  étudie actuellement comment déployer une approche similaire pour ses filiales basées en Amérique du Sud.Alors que notre société traverse des moments de peur et d’incertitude, Vocalcom s’engage à fournir le meilleur de la technologie et le support dont les clients comme Comdata ont besoin dans l’urgence pour continuer à offrir la meilleure expérience client.

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http: //www.vocalcom.com/fr/blog/comdata-espagne-migre-600-agents-en-teletravail-en-moins-de-2-semaines-avec-les-solutions-vocalcom/
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      <p>La menace globale du COVID-19 a un impact sans précédent sur les activités des entreprises. Les Business Process Outsourcers (BPOs) en particulier font face à de réels enjeux pour maintenir un niveau de service normal et protéger la santé de leurs employés. Les centres de contact étant au coeur de leur activité, les BPOs doivent préserver leurs agents qui travaillent proches les uns des autres, tout en assurant à tout moment le meilleur niveau d’expérience client. Pour ces prestataires de service, trouver un modèle sécurisé et fiable de travail à distance pendant cette période de turbulences est vital pour leur existence et pour l’activité de leurs clients. Alors que cette situation peut créer des difficultés pour certains centres de contact équipés de solutions sur site, la flexibilité des solutions Vocalcom permet de migrer sans heurts vers un modèle à de travail distance.</p>\n
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          +post_content: "<p>La menace globale du COVID-19 a un impact sans précédent sur les activités des entreprises. Les Business Process Outsourcers (BPOs) en particulier font face à de réels enjeux pour maintenir un niveau de service normal et protéger la santé de leurs employés. Les centres de contact étant au coeur de leur activité, les BPOs doivent préserver leurs agents qui travaillent proches les uns des autres, tout en assurant à tout moment le meilleur niveau d’expérience client. Pour ces prestataires de service, trouver un modèle sécurisé et fiable de travail à distance pendant cette période de turbulences est vital pour leur existence et pour l’activité de leurs clients. Alors que cette situation peut créer des difficultés pour certains centres de contact équipés de solutions sur site, la flexibilité des solutions Vocalcom permet de migrer sans heurts vers un modèle à de travail distance.<h2><strong>Comdata, acteur important du BPO en Espagne avec 600 agents à travers le pays qui utilisent la solution de Centre de Contact Vocalcom on-premise, migre avec succès la majorité de ses agents BPO en télétravail en moins de 2 semaines.</strong></h2>En préparation de l’éventuel confinement du pays et devant la nécessité de mettre en place le travail à distance pour préserver à la fois la santé de ses collaborateurs et la continuité de service, Comdata a préparé un plan de migration début mars en s’appuyant sur la flexibilité des solutions Vocalcom. Par le biais de stations virtuelles, les agents de Comdata peuvent se connecter à distance à une plateforme d’entreprise pre-configurée par leur service informatique, conforme aux exigences de sécurité de la société. L’ordinateur personnel de chaque agent sert de client léger et lui permet d’accéder à la solution Vocalcom et aux autres applications de l’entreprise via une machine virtuelle hébergée sur le datacenter de Comdata.Alors que certaines solutions de centre de contact nécessitent l’installation de technologies additionnelles sur les ordinateurs personnels pour permettre un accès à distance – notamment pour les communications téléphoniques –, les solutions Vocalcom s’affranchissent totalement de ce besoin. Avec uniquement un ordinateur et une connexion internet, les agents Comdata ont pu migrer en travail à distance sans interruption de service, et leurs superviseurs piloter facilement l’activité et les performances de leurs équipes en utilisant la même technologie.Durant ce processus, Vocalcom a apporté un support de consulting pour configurer, tester et valider la solution dans l’environnement Comdata pour garantir le succès de cette opération, Depuis la mise en œuvre de ce plan de migration, Comdata Espagne a pu offrir la même qualité d’expérience client qu’auparavant, sans rupture de service et  étudie actuellement comment déployer une approche similaire pour ses filiales basées en Amérique du Sud.Alors que notre société traverse des moments de peur et d’incertitude, Vocalcom s’engage à fournir le meilleur de la technologie et le support dont les clients comme Comdata ont besoin dans l’urgence pour continuer à offrir la meilleure expérience client.</p>"
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          +post_excerpt: ""
          +post_status: "publish"
          +comment_status: "open"
          +ping_status: "open"
          +post_password: ""
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          +post_modified_gmt: "2020-03-25 08:14:00"
          +post_content_filtered: ""
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        }
        +queried_object_id: 5706
        +request: """
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        +posts: & array:1 [
          0 => WP_Post {#3104}
        ]
        +post_count: 1
        +current_post: -1
        +in_the_loop: false
        +post: WP_Post {#3104}
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        +max_num_comment_pages: 0
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        +is_tag: false
        +is_tax: false
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        +is_comment_feed: false
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        +is_home: false
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        -compat_methods: array:2 [
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      -_posts_class: "\Timber\Post"
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    #pagination: null
    flag::STD_PROP_LIST: false
    flag::ARRAY_AS_PROPS: false
    iteratorClass: "Timber\PostsIterator"
    storage: array:1 [
      0 => Post {#2959
        +ImageClass: "Timber\Image"
        +PostClass: "Timber\Post"
        +TermClass: "Timber\Term"
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        +post_excerpt: ""
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        +post_status: "publish"
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  "wp_head" => FunctionWrapper {#2958
    -_class: null
    -_function: "wp_head"
    -_args: []
    -_use_ob: false
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  "wp_footer" => FunctionWrapper {#2961
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    -_function: "wp_footer"
    -_args: []
    -_use_ob: false
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]

Custom Context

array:31 [
  "timber" => TimberManager {#4830
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        "views_location" => "/views"
        "links" => array:2 [
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            "news" => "post"
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          "pages" => array:1 [
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          2 => "custom_var_3"
          3 => "custom_var_4"
          4 => "custom_var_5"
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          1 => "post-formats"
          2 => "post-thumbnails"
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          4 => array:2 [
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            "arg" => array:5 [ …5]
          ]
          5 => "yoast-seo-breadcrumbs"
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        "menus" => array:2 [
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          "secondary" => "Menu Secondaire"
        ]
        "remove_action" => array:1 [
          "wp_head" => "wp_generator"
        ]
        "images_sizes" => array:1 [
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            "w" => 300
            "h" => 300
            "crop" => array:2 [ …2]
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      "acf" => array:2 [
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        "options" => array:1 [
          "options_page" => array:2 [
            "page" => array:4 [ …4]
            "sub_menus" => array:10 [ …10]
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    ]
  }
  "services" => TimberService {#7808}
  "translations" => array:2 [
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      ]
    ]
    "contact_subtitle" => "Intéressé par nos solutions ?"
    "contact_phone" => ""
    "contact_title" => "Contactez-nous pour plus d’informations"
    "contact_btn_left" => array:3 [
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      "url" => "https://www.vocalcom.com/fr/contact/"
      "target" => ""
    ]
    "contact_btn_right" => array:3 [
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    ]
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          "id" => 378
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            3 => "menu-item-object-page"
            4 => "menu-item-674"
            5 => "menu-item-has-children"
          ]
          +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-674 menu-item-has-children"
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          +PostClass: "Timber\Post"
          +current: false
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          +current_item_ancestor: false
          #menu: Menu {#2963}
          #_name: null
          #_menu_item_object_id: "549"
          #_menu_item_url: ""
          #menu_object: Post {#3342
            +ImageClass: "Timber\Image"
            +PostClass: "Timber\Post"
            +TermClass: "Timber\Term"
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            #_css_class: null
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            +post_status: "publish"
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            +post_type: "nav_menu_item"
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            +"_menu_item_type": "post_type"
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            +"_menu_item_classes": array:1 [ …1]
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            "_menu_item_classes" => array:1 [ …1]
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            "_menu_anchor" => "field_5f6092fedfe99"
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        }
        1 => MenuItem {#7934
          +children: array:3 [
            0 => MenuItem {#7932 …73}
            1 => MenuItem {#7930 …73}
            2 => MenuItem {#7928 …73}
          ]
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            0 => ""
            1 => "menu-item"
            2 => "menu-item-type-post_type"
            3 => "menu-item-object-page"
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            5 => "menu-item-has-children"
          ]
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          #menu: Menu {#2963}
          #_name: null
          #_menu_item_object_id: "632"
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          #menu_object: Post {#7935
            +ImageClass: "Timber\Image"
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            +TermClass: "Timber\Term"
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          }
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            "menu_anchor" => ""
            "_menu_anchor" => "field_5f6092fedfe99"
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          +"name": "Solutions"
        }
        2 => MenuItem {#7926
          +children: array:3 [
            0 => MenuItem {#7924 …73}
            1 => MenuItem {#7922 …73}
            2 => MenuItem {#7920 …73}
          ]
          +has_child_class: true
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            1 => "menu-item"
            2 => "menu-item-type-post_type"
            3 => "menu-item-object-page"
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            5 => "menu-item-has-children"
          ]
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          #menu: Menu {#2963}
          #_name: null
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          #menu_object: Post {#7927
            +ImageClass: "Timber\Image"
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            "_is_disabled" => "field_5f6092fedfe99"
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          +"___content": null
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          +"name": "Produits"
        }
        3 => MenuItem {#7918
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            0 => MenuItem {#7916 …73}
          ]
          +has_child_class: true
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            0 => ""
            1 => "menu-item"
            2 => "menu-item-type-custom"
            3 => "menu-item-object-custom"
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            5 => "menu-item-has-children"
          ]
          +class: "menu-item menu-item-type-custom menu-item-object-custom menu-item-1866 menu-item-has-children"
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          +PostClass: "Timber\Post"
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          #menu: Menu {#2963}
          #_name: null
          #_menu_item_object_id: "1866"
          #_menu_item_url: "#"
          #menu_object: Post {#7919
            +ImageClass: "Timber\Image"
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            +TermClass: "Timber\Term"
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            #___content: null
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          +"status": "publish"
          +"name": "Ressources"
        }
        4 => MenuItem {#7914
          +children: array:2 [
            0 => MenuItem {#7912 …73}
            1 => MenuItem {#7910 …73}
          ]
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            1 => "menu-item"
            2 => "menu-item-type-custom"
            3 => "menu-item-object-custom"
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            5 => "menu-item-has-children"
          ]
          +class: "menu-item menu-item-type-custom menu-item-object-custom menu-item-983 menu-item-has-children"
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          +post_name: "notre-entreprise"
          +url: "#"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#2963}
          #_name: null
          #_menu_item_object_id: "983"
          #_menu_item_url: "#"
          #menu_object: Post {#7915
            +ImageClass: "Timber\Image"
            +PostClass: "Timber\Post"
            +TermClass: "Timber\Term"
            +object_type: "post"
            +custom: array:12 [ …12]
            #___content: null
            #_permalink: null
            #_next: []
            #_prev: []
            #_css_class: null
            +id: 983
            +ID: 983
            +post_author: "1"
            +post_content: ""
            +post_date: "2020-09-10 14:42:50"
            +post_excerpt: ""
            +post_parent: 0
            +post_status: "publish"
            +post_title: "Notre entreprise"
            +post_type: "nav_menu_item"
            +slug: "notre-entreprise"
            #__type: null
            +"_menu_item_type": "custom"
            +"_menu_item_menu_item_parent": "0"
            +"_menu_item_object_id": "983"
            +"_menu_item_object": "custom"
            +"_menu_item_target": ""
            +"_menu_item_classes": array:1 [ …1]
            +"_menu_item_xfn": ""
            +"_menu_item_url": "#"
            +"menu_anchor": ""
            +"_menu_anchor": "field_5f6092fedfe99"
            +"is_disabled": "1"
            +"_is_disabled": "field_5f6092fedfe99"
            +"post_date_gmt": "2020-09-10 12:42:50"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"post_name": "notre-entreprise"
            +"to_ping": ""
            +"pinged": ""
            +"post_modified": "2020-10-16 11:06:16"
            +"post_modified_gmt": "2020-10-16 09:06:16"
            +"post_content_filtered": ""
            +"guid": "https://www.vocalcom.com/?p=983"
            +"menu_order": 44
            +"post_mime_type": ""
            +"comment_count": "0"
            +"filter": "raw"
            +"db_id": 983
            +"menu_item_parent": "0"
            +"object_id": "983"
            +"object": "custom"
            +"type_label": "Lien personnalisé"
            +"url": "#"
            +"target": ""
            +"attr_title": ""
            +"description": ""
            +"classes": array:4 [ …4]
            +"xfn": ""
            +"current": false
            +"current_item_ancestor": false
            +"current_item_parent": false
            +"__title": "Notre entreprise"
            +"status": "publish"
          }
          +id: 983
          +ID: 983
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:12 [
            "_menu_item_type" => "custom"
            "_menu_item_menu_item_parent" => "0"
            "_menu_item_object_id" => "983"
            "_menu_item_object" => "custom"
            "_menu_item_target" => ""
            "_menu_item_classes" => array:1 [ …1]
            "_menu_item_xfn" => ""
            "_menu_item_url" => "#"
            "menu_anchor" => ""
            "_menu_anchor" => "field_5f6092fedfe99"
            "is_disabled" => "1"
            "_is_disabled" => "field_5f6092fedfe99"
          ]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": ""
          +"post_date": "2020-09-10 14:42:50"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": "Notre entreprise"
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "custom"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "custom"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [
            0 => ""
          ]
          +"_menu_item_xfn": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-10 12:42:50"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:16"
          +"post_modified_gmt": "2020-10-16 09:06:16"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=983"
          +"menu_order": 44
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 983
          +"menu_item_parent": "0"
          +"object_id": "983"
          +"object": "custom"
          +"type_label": "Lien personnalisé"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Notre entreprise"
          +"status": "publish"
          +"name": "Notre entreprise"
        }
      ]
      +id: 3
      +ID: 3
      +term_id: 3
      +name: "Main menu"
      +title: "Main menu"
      +options: array:1 [
        "depth" => 0
      ]
      +raw_options: []
      +theme_location: null
      +TermClass: "Term"
      +object_type: "term"
      +_children: null
      +taxonomy: "nav_menu"
      +"slug": "main-menu"
      +"term_group": 0
      +"term_taxonomy_id": 3
      +"parent": 0
      +"count": 46
      +"filter": "raw"
      +"term_order": "0"
    }
    "secondary" => Menu {#7908
      +MenuItemClass: "Timber\MenuItem"
      +PostClass: "Timber\Post"
      +depth: 0
      +items: array:5 [
        0 => MenuItem {#7804
          +children: array:7 [
            0 => MenuItem {#7898 …71}
            1 => MenuItem {#7805 …73}
            2 => MenuItem {#7796 …73}
            3 => MenuItem {#7782 …72}
            4 => MenuItem {#7772 …73}
            5 => MenuItem {#7760 …73}
            6 => MenuItem {#7754 …73}
          ]
          +has_child_class: true
          +classes: array:6 [
            0 => ""
            1 => "menu-item"
            2 => "menu-item-type-post_type"
            3 => "menu-item-object-page"
            4 => "menu-item-674"
            5 => "menu-item-has-children"
          ]
          +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-674 menu-item-has-children"
          +level: 0
          +post_name: "674"
          +url: "https://www.vocalcom.com/fr/logiciel-centre-appel/"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#7908}
          #_name: null
          #_menu_item_object_id: "549"
          #_menu_item_url: ""
          #menu_object: Post {#7803
            +ImageClass: "Timber\Image"
            +PostClass: "Timber\Post"
            +TermClass: "Timber\Term"
            +object_type: "post"
            +custom: array:13 [ …13]
            #___content: null
            #_permalink: null
            #_next: []
            #_prev: []
            #_css_class: null
            +id: 674
            +ID: 674
            +post_author: "1"
            +post_content: ""
            +post_date: "2020-09-07 16:55:24"
            +post_excerpt: ""
            +post_parent: 0
            +post_status: "publish"
            +post_title: "Fonctionnalités"
            +post_type: "nav_menu_item"
            +slug: "674"
            #__type: null
            +"_menu_item_type": "post_type"
            +"_menu_item_menu_item_parent": "0"
            +"_menu_item_object_id": "549"
            +"_menu_item_object": "page"
            +"_menu_item_target": ""
             …39
          }
          +id: 674
          +ID: 674
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:13 [ …13]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": ""
          +"post_date": "2020-09-07 16:55:24"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": "Fonctionnalités"
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_last_translation_edit_mode": "translation-editor"
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "0"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-07 14:55:24"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:13"
          +"post_modified_gmt": "2020-10-16 09:06:13"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=674"
          +"menu_order": 1
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 674
          +"menu_item_parent": "0"
          +"object_id": "549"
          +"object": "page"
          +"type_label": "Page"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Fonctionnalités"
          +"status": "publish"
          +"name": "Fonctionnalités"
        }
        1 => MenuItem {#7742
          +children: array:3 [ …3]
          +has_child_class: true
          +classes: array:6 [ …6]
          +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-671 menu-item-has-children"
          +level: 0
          +post_name: "671"
          +url: "https://www.vocalcom.com/fr/solutions/"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#7908}
          #_name: null
          #_menu_item_object_id: "632"
          #_menu_item_url: ""
          #menu_object: Post {#7743 …66}
          +id: 671
          +ID: 671
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:13 [ …13]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": " "
          +"post_date": "2020-09-07 16:55:33"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": ""
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_last_translation_edit_mode": "translation-editor"
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-07 14:55:33"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:15"
          +"post_modified_gmt": "2020-10-16 09:06:15"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=671"
          +"menu_order": 34
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 671
          +"menu_item_parent": "0"
          +"object_id": "632"
          +"object": "page"
          +"type_label": "Page"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Solutions"
          +"status": "publish"
          +"name": "Solutions"
        }
        2 => MenuItem {#7734
          +children: array:3 [ …3]
          +has_child_class: true
          +classes: array:6 [ …6]
          +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-670 menu-item-has-children"
          +level: 0
          +post_name: "670"
          +url: "https://www.vocalcom.com/fr/produits/"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#7908}
          #_name: null
          #_menu_item_object_id: "642"
          #_menu_item_url: ""
          #menu_object: Post {#7735 …65}
          +id: 670
          +ID: 670
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:12 [ …12]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": ""
          +"post_date": "2020-09-07 16:55:34"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": "Produits"
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-07 14:55:34"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:15"
          +"post_modified_gmt": "2020-10-16 09:06:15"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=670"
          +"menu_order": 38
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 670
          +"menu_item_parent": "0"
          +"object_id": "642"
          +"object": "page"
          +"type_label": "Page"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Produits"
          +"status": "publish"
          +"name": "Produits"
        }
        3 => MenuItem {#7726
          +children: array:1 [ …1]
          +has_child_class: true
          +classes: array:6 [ …6]
          +class: "menu-item menu-item-type-custom menu-item-object-custom menu-item-1866 menu-item-has-children"
          +level: 0
          +post_name: "ressources-2"
          +url: "#"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#7908}
          #_name: null
          #_menu_item_object_id: "1866"
          #_menu_item_url: "#"
          #menu_object: Post {#7727 …65}
          +id: 1866
          +ID: 1866
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:12 [ …12]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": ""
          +"post_date": "2020-09-14 18:56:49"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": "Ressources"
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "custom"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "custom"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-14 16:56:49"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:15"
          +"post_modified_gmt": "2020-10-16 09:06:15"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=1866"
          +"menu_order": 42
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 1866
          +"menu_item_parent": "0"
          +"object_id": "1866"
          +"object": "custom"
          +"type_label": "Lien personnalisé"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Ressources"
          +"status": "publish"
          +"name": "Ressources"
        }
        4 => MenuItem {#7722
          +children: array:2 [ …2]
          +has_child_class: true
          +classes: array:6 [ …6]
          +class: "menu-item menu-item-type-custom menu-item-object-custom menu-item-983 menu-item-has-children"
          +level: 0
          +post_name: "notre-entreprise"
          +url: "#"
          +PostClass: "Timber\Post"
          +current: false
          +current_item_parent: false
          +current_item_ancestor: false
          #menu: Menu {#7908}
          #_name: null
          #_menu_item_object_id: "983"
          #_menu_item_url: "#"
          #menu_object: Post {#7723 …65}
          +id: 983
          +ID: 983
          +object_type: "post"
          +"ImageClass": "Timber\Image"
          +"TermClass": "Timber\Term"
          +"custom": array:12 [ …12]
          +"___content": null
          +"_permalink": null
          +"_next": []
          +"_prev": []
          +"_css_class": null
          +"post_author": "1"
          +"post_content": ""
          +"post_date": "2020-09-10 14:42:50"
          +"post_excerpt": ""
          +"post_parent": 0
          +"post_status": "publish"
          +"post_title": "Notre entreprise"
          +"post_type": "nav_menu_item"
          +"__type": null
          +"_menu_item_type": "custom"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object": "custom"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-10 12:42:50"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-10-16 11:06:16"
          +"post_modified_gmt": "2020-10-16 09:06:16"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=983"
          +"menu_order": 44
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 983
          +"menu_item_parent": "0"
          +"object_id": "983"
          +"object": "custom"
          +"type_label": "Lien personnalisé"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"xfn": ""
          +"__title": "Notre entreprise"
          +"status": "publish"
          +"name": "Notre entreprise"
        }
      ]
      +id: 3
      +ID: 3
      +term_id: 3
      +name: "Main menu"
      +title: "Main menu"
      +options: array:1 [
        "depth" => 0
      ]
      +raw_options: []
      +theme_location: null
      +TermClass: "Term"
      +object_type: "term"
      +_children: null
      +taxonomy: "nav_menu"
      +"slug": "main-menu"
      +"term_group": 0
      +"term_taxonomy_id": 3
      +"parent": 0
      +"count": 46
      +"filter": "raw"
      +"term_order": "0"
    }
  ]
]

Super Globals


$_COOKIE
array:1 [
  "_icl_current_language" => "fr"
]
$_SERVER
array:51 [
  "SERVER_SOFTWARE" => "Apache/2.4.41 (Ubuntu)"
  "REQUEST_URI" => "/fr/blog/comdata-espagne-migre-600-agents-en-teletravail-en-moins-de-2-semaines-avec-les-solutions-vocalcom/"
  "USER" => "www-data"
  "HOME" => "/var/www"
  "SCRIPT_NAME" => "/index.php"
  "QUERY_STRING" => ""
  "REQUEST_METHOD" => "GET"
  "SERVER_PROTOCOL" => "HTTP/1.1"
  "GATEWAY_INTERFACE" => "CGI/1.1"
  "REDIRECT_URL" => "/fr/blog/comdata-espagne-migre-600-agents-en-teletravail-en-moins-de-2-semaines-avec-les-solutions-vocalcom/"
  "REMOTE_PORT" => "36320"
  "SCRIPT_FILENAME" => "/var/www/vocalcom.com/htdocs/index.php"
  "SERVER_ADMIN" => "[no address given]"
  "CONTEXT_DOCUMENT_ROOT" => "/var/www/vocalcom.com/htdocs"
  "CONTEXT_PREFIX" => ""
  "REQUEST_SCHEME" => "https"
  "DOCUMENT_ROOT" => "/var/www/vocalcom.com/htdocs"
  "REMOTE_ADDR" => "162.158.158.220"
  "SERVER_PORT" => "443"
  "SERVER_ADDR" => "146.59.199.96"
  "SERVER_NAME" => "www.vocalcom.com"
  "SERVER_SIGNATURE" => "<address>Apache/2.4.41 (Ubuntu) Server at www.vocalcom.com Port 443</address>\n"
  "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
  "HTTP_CDN_LOOP" => "cloudflare"
  "HTTP_CF_CONNECTING_IP" => "34.232.51.240"
  "HTTP_CF_REQUEST_ID" => "06218c72020000f24f1f202000000001"
  "HTTP_ACCEPT_LANGUAGE" => "en-US,en;q=0.5"
  "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
  "HTTP_USER_AGENT" => "CCBot/2.0 (https://commoncrawl.org/faq/)"
  "HTTP_CF_VISITOR" => "{\"scheme\":\"https\"}"
  "HTTP_X_FORWARDED_PROTO" => "https"
  "HTTP_CF_RAY" => "5eaf7cfccb61f24f-LHR"
  "HTTP_X_FORWARDED_FOR" => "34.232.51.240"
  "HTTP_CF_IPCOUNTRY" => "US"
  "HTTP_ACCEPT_ENCODING" => "gzip"
  "HTTP_CONNECTION" => "Keep-Alive"
  "HTTP_HOST" => "www.vocalcom.com"
  "proxy-nokeepalive" => "1"
  "SSL_TLS_SNI" => "www.vocalcom.com"
  "HTTPS" => "on"
  "WPR_ENC" => "_gzip"
  "WPR_SSL" => "-https"
  "REDIRECT_STATUS" => "200"
  "REDIRECT_SSL_TLS_SNI" => "www.vocalcom.com"
  "REDIRECT_HTTPS" => "on"
  "REDIRECT_WPR_ENC" => "_gzip"
  "REDIRECT_WPR_SSL" => "-https"
  "FCGI_ROLE" => "RESPONDER"
  "PHP_SELF" => "/index.php"
  "REQUEST_TIME_FLOAT" => 1604169456.1993
  "REQUEST_TIME" => 1604169456
]

User


false