Those of you who regularly keep up with our “Trends Blog” most likely have a deep knowledge of the types of call center solutions we offer and are familiar with Vocalcom’s core competencies. But we want to set aside some time for any of you who are new to this page. We want to whole-heartedly welcome you and invite you to not only check out our extensive archive of articles and information related to the contact center, but to learn more about Vocalcom by continuing reading below.
Vocalcom has been a dedicated, leading player in the cloud and contact center space for over 18 years. With over 3,500 successful and satisfied customers, we are trusted by over 550,000 users across 47 countries worldwide. Not only this, but we are affiliated with eight out of the top 11 outsourcers in the world and we boast over 300 committed and seasoned employees.
Here at Vocalcom, we hang our hat on providing customer-driven innovation. This includes exclusively developing solutions that are agile and responsive to market needs; delivering future technology in the here and now; and aligning with strong market leading partners, including: Amazon Web Services (AWS), Salesforce.com and Avaya.
Vocalcom has 19 regional offices consisting of local teams to meet every specific need, as well as a global services organization to support and oversee this collection of local teams. Our internal operations are fine-tuned and uniquely managed 24x7x365 with a 99.95 percent uptime rate.
Feel free to explore our website – whether you’re new to Vocalcom or looking to simply rediscover us. Click here to get started.