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An innovative, all-in-one cloud contact center solution that simplifies customer engagement

A world leader of cloud-based omnichannel contact center solutions for customer service, sales, marketing and debt collection

Innovation is at the heart of what we do. Since 1995, Vocalcom designs, develops and implements cloud and on-premise call center technologies that simplify management of all customer interaction channels and offer an exceptional experience. Our solutions can be tailored to any size of company and to any industry.

Do you want to learn more about our contact center solutions?

Vocalcom, leader of cloud and on-premise contact center solutions recognized for the past 25 years for its “voice dialer,” is evolving its offer toward a multichannel solution in order to allow brands to offer their customers the right channel at the right time with the relevant information. We work, hand in hand, with our business and technological partners, in order to offer you the best of customer service technology, everywhere in the world.

Acclaimed technology

Gold Trophy at the 2021 CX AWARDS

This award in the Technological Innovation category, delivered by Relation Client Magazine, recognizes the innovative customer service delivered by La Maison Saint-Gobain thanks to the Vocalcom contact center solution natively integrated with Salesforce.

Hermes360 wins the 2021 CRM Excellence Award

TMC, a global, integrated media company, has named Vocalcom Contact Center Software Solution as a recipient of a 2021 CRM Excellence Award for helping clients improve the customer experience

Gartner positions Vocalcom in the 2020 Magic Quadrant for CCaaS

Our contact center solutions have been recognized for the 8th consecutive year in the Gartner Magic Quadrant for the completeness of our vision and our ability to execute.

20+

years of expertise in customer engagement

550,000+

users in 47+ countries across five continents

1400+

customers worldwide

1 Billion

interactions processed annually

Innovation from square one

Our extensive range of innovative solutions, designed to meet the end user’s needs, gives contact center managers quick and easy access to best practices, and to the tools they need for effective omnichannel interaction.

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An omnichannel platform that puts flexibility and agility first for your contact center

Interested in our solutions?

+33 (0)1 55 37 30 50

Get in touch for more information