Hermes360 wins the 2021 CRM Excellence Award
TMC, a global, integrated media company, has named Vocalcom Contact Center Software Solution as a recipient of a 2021 CRM Excellence Award for helping clients improve the customer experience
Vocalcom is committed to the evolution and digitalisation of customer relations. This is why we are constantly working to offer you innovative contact centre solutions.
Over the years, Vocalcom’s solutions have won various awards, rewarding our commitment to customer experience.
We are pleased to highlight some of these awards below.
TMC, a global, integrated media company, has named Vocalcom Contact Center Software Solution as a recipient of a 2021 CRM Excellence Award for helping clients improve the customer experience
This award in the Technological Innovation category, delivered by Relation Client Magazine, recognizes the innovative customer service delivered by La Maison Saint-Gobain thanks to the Vocalcom contact center solution natively integrated with Salesforce.
Vocalcom is part of this program - designed to help developers, startups, and established companies through the Salesforce ecosystem application and solution lifecycle – with its contact center solution natively integrated in Salesforce.
Our contact center solutions have been recognized for the 8th consecutive year in the Gartner Magic Quadrant for the completeness of our vision and our ability to execute.
Our cloud contact center solutions and our ability to innovate constantly were recognized by Frost & Sullivan in their 2020 Radar European Contact Center as a Service report
Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behavior proven to deliver market-leading revenue and increased innovation.
Our cloud solutions were placed for the 7th consecutive year in the Gartner Magic Quadrant for Contact Centers as a Service (CCaaS) for the completeness of our vision and our ability to execute.
Salesforce recognized Vocalcom as the ISV Partner with the best growth in 2019, with the Vocalcom Salesforce Edition contact center solution, natively available in Salesforce.
Vocalcom received the 2019 Bronze Stevie Award for Sales & Customer Service for its Feedback Management solution in the Relationship Management Solution category.
Our contact center solutions have been recognized in the Magic Quadrant CCaaS Western Europe 2018 for the completeness of our vision and our ability to execute.
Vocalcom received the ‘Gold Contact Center Solution – New Version’ award, for its AI-Powered Cloud Contact Center Platform and the Bronze ‘Sales or Customer Service Solutions Technology Partner of the Year’ for its native solution to Salesforce.
Reference customers reported favorably on Vocalcom's use of best practices and process to support timely delivery in notably shorter lead times than its competitors.
Vocalcom has demonstrated to the editors of CUSTOMER magazine that Vocalcom for Salesforce improved the processes of their clients’ businesses by streamlining and facilitating the flow of customer interactions.
The Stevie Award program illustrates the importance of the sales, business development and customer service functions to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.
The Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including messaging and social.
Vocalcom Conversational Commerce Platform awarded 2016 CRM Excellence Award for innovative leaps forward, such as personalized video message and universal conversational messaging.
The report notes that Vocalcom's Cloud Contact Center solutions demonstrate Vocalcom's visionary and early-to-market approach for the next generation of omni-channel cloud customer contact technology.
TMC, a global, integrated media company, has named Vocalcom Contact Center Software Solution as a recipient of a 2015 CRM Excellence Award, presented by CUSTOMER magazine.
Vocalcom won among 200 nominees from organizations across Germany and was selected by more than 50 executives who participated in judging more than 200 solutions.
