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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Customer Service Call Center
July 2016
Chat Bots: Automated Service Meets the Human Touch
July 2016
5 Benefits of Conversational Commerce for Customer Experience
July 2016
5 Ways Facebook Messenger Enriches Customer Service
July 2016
Is Conversational Commerce the Future of Customer Experience?
July 2016
5 Reasons Humanized Customer Experiences Still Matter
June 2016
Is Your Brand Customer-Centric? 5 Questions to Consider
June 2016
10 Tips to Reduce Customer Churn
June 2016
5 Key Values at the Core of Millennial Customer Experience
June 2016
6 Tips for Agent Empowerment in the Contact Center
June 2016
4 Ways to Provide Stellar Automated Customer Service
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