With 2013 drawing to a close, looking back over the past year to evaluate where your enterprise ended up and where it started from is a necessity. To grow, you simply have to know where progress was made and where it could be improved. In the case of the cloud industry, all growth seems to be up as its services are being more widely adopted and utilized. This is no different for one of the submarkets of the cloud structure that was initially a point of concern—cloud-based security.
The cloud-based security market is going to end 2013 on a positive note, and it makes sense why. As cloud adoption grows and is implemented in more diverse ways, the common worry of data security constantly looms overhead, calling for greater improvements as we move along. This is especially important as more information-centric industries like finance and healthcare begin adopting the cloud. Simply put, the cloud is no longer just for e-mail and client histories.
By the end of 2013, Gartner estimates that the cloud-based security market will be worth $2.1 billion. Even more, cloud-based security is expected to keep growing, reaching upwards of $3.1 billion by 2015.
Within its growth, Gartner thinks that there are going to be three standout services within cloud-based security: e-mail security, Web security services and identity and access management (IAM). That said, Gartner also believes that the highest growth over 2013-2014 will be with cloud-based tokenization and encryption, security information and event management (SIEM), vulnerability assessment and Web application firewalls.
Among the many systems that will feel the impact of this growth are cloud contact centers. As these are heavily and widely utilized by corporations worldwide, it would be wise for contact center and IT managers to be on the lookout in the next few years for quick advancements in their cloud contact center’s security platform.
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