Al Bahar Group (Caterpillar) chooses the multimedia web-based solution of Vocalcom

Al Bahar Group Utilizing Vocalcom Solution

Mohamed Abdulrahman Al-Bahar, founded in 1937, is one of the leading business houses in the Arabian Gulf. They represent Caterpillar in Bahrain, Kuwait, Qatar, UAE and in Oman through associate – Oasis Trading and Equipment Co. head office is located in Sharjah, UAE.They chose to deploy VOCALCOM’s solution for several reasons: It’s a Web based application as the call center will be based in Bahrain and will deal with all GCC Countries. Our Multimedia Blended solution, easy to integrate with their sage CRM is flexible, reliable and secure. With powerful dialer, reporting and supervision tools, they will constantly have an increasing productivity.

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