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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Customer Experience
October 2015
Using Mobile Data to Deliver an Optimized Customer Experience
October 2015
Omnichannel is the Key to Driving Super Agent Success
September 2015
6 Tips for Optimal Mobile Customer Engagement
September 2015
5 Ways Social Listening Can Revitalize Your Brand
August 2015
Omnichannel is the Key to a Seamless Customer Experience
August 2015
7 Tips for Satisfying Customers with First Contact Resolution
July 2015
5 Ways to Stimulate Customers with Video
July 2015
5 Ways to Deliver a Seamless Mobile Customer Experience
July 2015
5 Tips for Driving Social Media Engagement
June 2015
Keeping the Customer Satisfied: Best Practices for Reducing Customer Churn
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