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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Customer Service Call Center
September 2016
5 Tips for Collecting Customer Feedback
August 2016
5 Essential Ways to Win Customer Loyalty
August 2016
Giving Customer Service a Human Touch in Our Digital Age
August 2016
5 Reasons Omnichannel Matters in Modern Customer Experience
August 2016
5 Essential Channels for Conversational Commerce
August 2016
6 Ways Conversational Commerce is Changing Mobile
July 2016
5 Ways ChatBots Will Revolutionize Customer Service
July 2016
How Conversational Commerce Will Transform the Sales Experience
July 2016
How to Use Facebook Messenger to Offer Great Customer Experiences
July 2016
The Rising Dominance of Messaging Apps for Customer Service
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