Cevital, 2nd most important Algerian Group chooses Hermes.NET.

Cevital Chooses Vocalcom Solution

Our Solution was chosen by the 2nd most important Algerian Group CEVITAL in order to manage their Omni-channel Customer management Contact Center.Cevital is a major Algerian Company, created by IssadRebrab in 1998. Currently, it’s the Second Algerian company by revenue behind Sonatrach . The company specializes in the food industry.
 Cevital employs over 15,000 employees in Algeria
Cevital has several brands in Algeria like the Car Dealer “HYUNDAI”.

A New Direction

Strategic direction of CEVITAL has decided to set 2011 as the establishment of a multi-channel contact center to provide value added services to its customers (distributors and customers) In this strategy, it was very important to choose a reliable partner offering flexible solutions, with robust international benchmarks. The various studies conducted by the manufacturer focused on the choice of solutions Omni-channel by VOCALCOM.

Interested in our solutions?

+33 (0)1 55 37 30 50

Get in touch for more information