HYUNDAI MEA chooses VOCALCOM to increase its indirect sales of 13000 to 20000 vehicles per year. The contact center of HYUNDAI MEA include an aggressive development strategy over the united Arab Emirates market: Web Lead generation (live chat), customer survey, telesales et sales tracking… its contact center become the heart of concessionary to drive all other agencies. The center’s manger is every day surprised with Hermes.Net flexibility, richness and still discovering all features of global contact center solutions that may help him to manage different channels interactions with clients and prospects, such as: web, mail, sms, voice….
