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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
June 2015
The Dynamic Duo of CRM and Predictive Dialer
June 2015
The Power of Predictive Dialers for Sales Acceleration
June 2015
Supercharged Sales and Efficiency with a Predictive Dialer
May 2015
Fostering Customer Loyalty and Retention
May 2015
Empowering the Customer With Self-Service
May 2015
Delivering an Optimized Customer Experience with IVR
May 2015
Can IVR Destroy the Customer Experience? Press 1 or “Say Hello to Visual IVR”
May 2015
5 Steps for Improving First Contact Resolution
May 2015
Live Chat Delivers Excellent Customer Service
May 2015
Using Intelligent Predictive Dialer to Grow Faster
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