Vocalcom names Neville Perry Country Manager Middle East

Vocalcom, a global supplier of cloud contact center and customer engagement solutions, is strengthening its presence in the Middle East with the appointment of Neville Perry as Country Manager Middle East. Through this appointment, Vocalcom plans to expand its business in the region and consolidate its operations in the United Arab Emirates.

Strengthening Vocalcom’s presence in the Middle East and reaching new markets

Vocalcom has appointed Neville Perry as the new Country Manager in the Middle East. He brings more than 28 years of expertise in Customer Experience technologies. For the past 23 years he has focused on growing the contact center application business across Middle East, Africa, Pakistan & Turkey through direct and indirect sales models with large multinational organizations.

Through this appointment, Vocalcom aims to strengthen its presence in the region with an aggressive growth strategy, support structure optimization and empowering business partners. Neville Perry’s customer-first approach, combined with his operational experience in large complex contact centers will allow Vocalcom to grow.

“It is an exciting time in the CX world. Even though Vocalcom is one of the oldest players, the product roadmap under the early vision and adoption of cloud, whilst retaining the on-premise solutions, have been ahead of its time and allowed for customers to select their preferred path, while retaining their preferred architecture.”

Neville Perry


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