Australia, New Zealand
Quality Connex
Quality Connex

Quality Connex is a leading provider in Australia, New Zealand and Asia Pacific for end to end customer experience and contact centre services.

Contact Centre solutions - partnering with Vocalcom to deliver a true Omni-channel experience Outsourced Quality Management – Quality Assessments delivered at a third of the cost to delivering in-house with independent feedback for focused coaching. Contact Centre and Technology Consulting - contact centre audits and bench-marking, process development, management frameworks, business requirement gathering and strategic reviews. Quality Connex have strategic partnerships with key technology vendors, supporting businesses operational processes and customer outcomes.

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