Just like in a real shop! Add Live Chat on your site

Vocalcom live chat provides customer engagement tools, and a complete support solution that enables you to connect with your best customers online.

  • Clear the way for your customers with a modern live chat software.

    Get rid of long queues and surprise customers with instant answers

    Discover a powerful, yet easy-to-use live chat software, and a complete set of tools to engage your customers online in real-time.
    • Intuitive User Interface
    Vocalcom's live chat software is designed with the goal to make online chat easy for anyone. No professional training is needed. Everything is just intuitive!
    • Highly Reliable & Secure
    We employ industry-leading technologies to deliver maximum security, reliability and performance capability for our live chat software application.
    • Stay Connected Anywhere
    Our live chat software offers handy mobile applications for iPhone, iPad and Android devices. Keep engaging your website visitors while on the go.

    Live chat, Video chat, click-to-call, web call back, assisted navigation and WebRTC — all in the same beautifully simple Vocalcom live chat interface. Vocalcom live chat software allows you to engage consumers on mobile devices, including smartphones and tablets. Our live chat software allows you to interact with your website visitors in real time. Improve visitor satisfaction and maximize online sales. The Vocalcom live chat Lets visitors interact with you in the way they prefer, while they are on your website. A visitor can ask contextual questions, and your agent can respond exactly to the point, because both are looking at the same web page in real time. Impress users by offering the first multi-channel live chat solution. According to Forrester, while 72% of customers prefer using a company’s website to answer their questions, only 52% found the information they needed online.

  • Live Chat

    Speed up your customer service with live chat. Chat is built for Speed

    You can resolve customer issues 7x faster via live chat

    • Help those who need it Get in touch with people on your website and point them in the right direction.
    • Bring the human touch to your online customer experience Stop losing customers during checkout by guiding them as soon as difficulties arise.
    • Satisfy your customers online Get rid of long queues and surprise customers with instant answers.
    • Easy to pick up, hard to work without
    There are customers waiting on your site, right now. Make our live chat software your go-to customer service tool within minutes.

    With our live chat software you target customers who've exhausted online resources to engage with knowledgeable agents to resolve their inquiry and to proactively target those growth and retention opportunities. 44% of consumers consider having live assistance during conversion to be one of the most important features of a web site. Our live chat software offers multiple ways to engage live agents, including proactive live chat, chat on damand, exit chat, web call back, click-to-call and video chat. better yet, Targeted Offers are a great way to present current promotional activity, next best offers to existing customers, as well as targeting retention offers to those customers with a high propensity to churn score.

  • Live Chat

    Live chat alternative to phone and e-mail

    Save money chatting with several people at a time

    Increase customer satisfaction while reducing overheads with our live chat software. The Vocalcom live chat software enables businesses to provide higher levels of service while decreasing handling costs by as much as 80%. One live chat agent talks with 10 times more people than a phone or email agent. Most cases are resolved on the spot. 8 out of 10 times you won’t even have to follow up since the case has been resolved during chat. Vocalcom live chat software

    Visitors want Live assistance whenever it's convenient for them. Exceed your customer expectations with a Multichannel Live Chat Software! There's never been a better way to maximize online sales and customer satisfaction. Click-to-call, enable visitors to complete conversions online assisted by phone support where the agent can see customer navigational details before, during, and after the phone conversation. In addition, invite-to-call and chat transfer-to-call with full transcript hand-off capabilities with Internet calling (VOIP) or WebRTC compatibility ensures a smooth transition from one interaction channel to another. Get your free trial and see how simple it is to engage your customers online and drive better outcomes with our live chat software.

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