Call Center Solution | Le Parisien / L'équipe - Press | 80 seats

Call Center Solution | Le Parisien / L'équipe - Press | 80 seats

Call Center Solution | Le Parisien / L'équipe - Press | 80 seats

Vocalcom's call center software is fast, simple and affordable to deploy. Éditions Philippe Amaury (EPA), also known as Groupe EPA or the Amaury Group, is a French media group. Amaury Sport Organisation is one of the largest promoters of sports events in France. Call Center Software by Vocalcom is at the forefront of accelerating call center performance. Reduce costs, increase customer loyalty, and strengthen brand.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
View Full Article