The New Wave of Sales Acceleration Technology

Sales Acceleration Software built-in Salesforce. More than a dialer. More than an app. An integrated platform to contact, connect and close more deals.

More call connects. Faster lead follow up. More lead to pipeline. Faster campaign ROI.

More time. Better leads. Faster close. The Vocalcom sales acceleration software, empower sales reps with modern communication tools and analytics driven intelligence which allows them to prospect faster and close more sales. Vocalcom makes it possible without hardware, coding or downloads. In addition, you can take advantage of an unparalleled ensemble of push, pull, and hybrid lead distribution options that drive fast response, max conversion, and optimal performance. Hybrid distribution creates competition to call hot, time-sensitive leads quickly by pushing leads to multiple reps, the first to pull it wins the lead

Vocalcom exists within architecture

Vocalcom Sales Acceleration key features.

  • Embedded softphone with call controls
  • Dial high-priority leads within seconds
  • Post-call automation
  • Local caller IDs
  • Call context within the contact
  • Whisper Mode
  • Intelligently Distribute Leads
  • Call Disposition and Notes
  • Insightful dashboards, updated in real-time
  • Web to Lead
  • Automated email and text messages
  • Call Monitoring
  • Live-call monitoring
  • Auto call recording
  • Real Time Reporting
  • Click-to-dial
  • Dial from workgroup
  • Universal multimedia queue
  • Presence management
  • Configurable screen pop for all media types
  • Activity creation and auto association
  • Wrap-up and account codes
  • Enhanced integrated reporting
  • Certified by Salesforce and published on AppExchange
  • Vocalcom Predictive Dialer® plug-in
  • Scalable & fully-customizable with any sales cycle
  • Flawless compatibility with all third-party applications
  • No phones, hardware or coding

My team doesn't have Salesforce licenses

Salesforce features included within Vocalcom Sales Acceleration solution.

  • Salesforce1 and Chatter
  • Contact and Account management
  • Activity management (tasks and appointment scheduling)
  • Content Management : versioning and uploading of documents
  • Knowledge base (optional : 40€/user/month)
  • Reports and Dashboards
  • Customization of his environment and database.
  • Mobile application
  • Collaboration (chatter) + push notifications on mobile : as many as Vocalcom user licenses.
  • Notification API available on mobile
  • SSO / Active Module directory : IDP/SDP
  • External access for users outside of solution
  • Language zone / Multi time zones
  • Integration with Outlook / gmail
  • Desktop application
  • Security (block access based on working hours and IP address)
  • Password management (renewal every 3 months, 12 characters, etc…)
  • Web service email (inbound : 200 000/day - outbound : 500/day)
  • API Integration for 3rd parties
  • Qualification (Team management communication : customized message)
  • Sandbox
  • Appexchange (Extension of their application with external applications or redirected to )
  • Access to the Object « Contract » : contracts management (Contract, Order, Product et Price Book)
  • VisualWorkflow (Scripting for instance)
  • Validation process (native)
  • Data management (Profile & Role)
  • Community management
  • Release about 3 times per year

My team uses Salesforce

More features from Salesforce.

  • Inside Sales Console
  • Contact Management
  • Opportunity Management
  • Lead Management
  • Sales Wave Analytics
  • Mobile
  • Sales Forecasting
  • Sales Collaboration
  • Email Integration
  • Salesforce® Engage
  • Workflow and Approvals
  • Territory Management
  • Sales Data
  • Files Sync and Share
  • Sales Performance Management
  • Partner Management
  • Marketing Automation
  • Grow sales faster with Sales Cloud

Vocalcom doesn't sell Salesforce licenses. It’s mandotory to contact Salesforce.