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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
April 2017
7 Customer Service Communication Mistakes to Avoid
April 2017
6 Millennial Customer Expectations Every Brand Should Meet
April 2017
6 Key Benefits of a Cloud Contact Center
April 2017
5 Tips for Great Customer Communication
March 2017
5 Essential Rules for Mobile Optimization
March 2017
6 Tips for Email Marketing Success
March 2017
5 Ways to Humanize the Customer Experience
March 2017
6 Omnichannel Customer Trends Every Brand Should Recognize
March 2017
5 Key Terms for Building a Strong Customer Service Culture
February 2017
6 Ways Technology Can Enhance the Customer Experience
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