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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Chatbot & Artificial Intelligence
July 2020
The New Super-Agent
June 2020
How AI will change the face of customer experience
August 2019
5 Benefits of Conversational Artificial Intelligence for the Contact Center
June 2019
5 Reasons Why Customers Love Chatbots
April 2019
5 tips for optimizing your customer service chatbot
January 2019
How AI is Transforming the Mobile Customer Experience
December 2018
4 Trends for the Mobile Experience Every Brand Needs to Know
December 2018
Using Personality Mapping to Generate an ROI Unheard of for Contact Center Solutions
October 2018
5 Ways to Make Chatbots Customer Service Superstars
August 2018
AI: 4 Key Benefits for the Customer Experience
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