Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software - All-in-One | Euro CRM outsourcing | 1.200 seats

Contact Center Software from Vocalcom is the leading Contact Center Software Solution, bringing the power to delight to thousands of customers worldwide. An all-in-one Multi-Channel Contact Center Software Solution. Euro CRM, the European leading provider of outstanding customer experience at every single opportunity, has been serving companies around the europe, providing superior results in managing their customer care, technical support and debt collection operations. Euro CRM choose Vocalcom Contact Center Software to provide excellent customer service, reduce costs, enhancing agility to grow business. Find out more about our all-in-one Contact Center Software : Contact Center Software

By Vocalcom

The Benefits of WebRTC for the Contact Center

In the modern contact center, agents communicate with customers over many more channels as they did in the past. No longer is it necessary to handle customer service concerns only by phone as many contact centers today embrace the omnichannel experience to connect via SMS, chat, social media, email, and video as well. For this reason, it’s more important than...
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