Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Drive customer experience and agent effectiveness to new levels with the best-in-Class Contact Center Software Solution — Amazing for your customers, Powerful for your team.

Vocalcom Vocalcom Omni-channel Customer Engagement Center is an end-to-end mobile marketing & communication platform that integrates all communication channels on mobile, to reach the "always-connected" consumer. The Mobile combines user profiling, location targeting, personalised push notifications and deep contact center integration in your apps, to deploy a true omni-channel mobile strategy.

Vocalcom Effortless Contact Center™ is leading the next-generation of call center software — it comes with best-in-class breadth of contact center functionality — Secure and highly scalable with 99.999% service availability.

By Vocalcom

Part 2 - Top Features of Vocalcom's Hosted Predictive Dialer

Predictive dialing technology has made significant strides over the years, and while this is excellent news for companies looking to bolster their calling campaigns and establish strong customer connections, it can also strike some fear into those who aren’t sure how to embrace these advancements. For example, there are many things one should be looking for in a hosted predictive...
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