Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Drive customer experience and agent effectiveness to new levels with the best-in-Class Contact Center Software Solution — Amazing for your customers, Powerful for your team.

Vocalcom Vocalcom Omni-channel Customer Engagement Center is an end-to-end mobile marketing & communication platform that integrates all communication channels on mobile, to reach the "always-connected" consumer. The Mobile combines user profiling, location targeting, personalised push notifications and deep contact center integration in your apps, to deploy a true omni-channel mobile strategy.

Vocalcom Effortless Contact Center™ is leading the next-generation of call center software — it comes with best-in-class breadth of contact center functionality — Secure and highly scalable with 99.999% service availability.

By Vocalcom

ICMI's Call Center Demo & Conference 2013 Was a Success

A few weeks ago, the Vocalcom team packed its bags and headed down to Georgia for ICMI’s annual Call Center Demo & Conference 2013, held October 21-23 in Atlanta. The industry event is deemed a “must attend,” and we can certainly attest to this statement personally. We had such a great time networking with other leading industry players and figures,...
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