Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Vocalcom Omni-channel Customer Engagement Center

Drive customer experience and agent effectiveness to new levels with the best-in-Class Contact Center Software Solution — Amazing for your customers, Powerful for your team.

Vocalcom Vocalcom Omni-channel Customer Engagement Center is an end-to-end mobile marketing & communication platform that integrates all communication channels on mobile, to reach the "always-connected" consumer. The Mobile combines user profiling, location targeting, personalised push notifications and deep contact center integration in your apps, to deploy a true omni-channel mobile strategy.

Vocalcom Effortless Contact Center™ is leading the next-generation of call center software — it comes with best-in-class breadth of contact center functionality — Secure and highly scalable with 99.999% service availability.

By Vocalcom

An Inside Look at Vocalcom's Salesforce Partnership and The Meaning of Being 'Truly Cloud'

At Vocalcom, we take pride in our holistic, coherent and industry-defining partnerships. By combining our forces with other companies who are the best at what they do, we provide today’s most transformative and market disruptive cloud call center solutions. Recently, our very own Simon Harrison, VP of Product Marketing and Management, discussed our partnership with Salesforce in more detail, describing...
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