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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
May 2016
5 Reasons Timeliness in Customer Service Matters
May 2016
5 Ways to Optimize Customer Experiences with Big Data
May 2016
Vocalcom Conversational Commerce Platform awarded 2016 CRM Excellence Award
May 2016
5 Essential Rules for Driving Mobile Customer Engagement
May 2016
6 Tips for Optimum Email Customer Service
May 2016
8 Ways To Turn Customers Into Brand Advocates
May 2016
6 Tips for Optimizing the Voice Channel
May 2016
Voice Channel Still Dominates in Customer Service
April 2016
5 Ways CRM Software Empowers Seamless Customer Experiences
April 2016
Facebook Chat Bots: The Future of Self-Service?
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