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Overview
Inbound & Outbound calls
Inbound & Outbound calls
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IVR
Outbound dialing
Omnichannel
Omnichannel
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Reporting & Analytics
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Resources
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About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Outbound call center solution
February 2017
Top 5 Benefits of a Predictive Dialer for the Contact Center
February 2017
6 Ways to Enhance the Customer Sales Journey
January 2017
5 Ways to Win Customer Trust
January 2017
6 Essential Tips for Achieving First Contact Resolution
December 2016
7 Creative Ways to Engage Brand Advocates
November 2016
5 Ways Predictive Dialers Drive Sales and Customer Satisfaction
November 2016
10 Steps to Creating the Perfect Live Chat Customer Experience
August 2016
7 Tips for Customer Satisfaction with Live Chat
August 2016
5 Ways Millennials are Changing Customer Engagement
June 2016
5 Tips for Using SMS to Enhance the Customer Experience
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