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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
November 2018
4 Reasons Customers Want to Speak to Your Brand
October 2018
5 Ways to Connect Emotionally with Customers
October 2018
How to Impress Your Customers with Proactive Service
October 2018
6 Tips for Creating a User-Friendly IVR System
October 2018
5 Ways to Make Chatbots Customer Service Superstars
October 2018
5 Things Millennial Customers Want From Your Brand
September 2018
5 Ways to Optimize Live Chat
September 2018
6 Benefits of Identifying Recurring Customer Issues
September 2018
6 Ways to Foster Customer Loyalty
September 2018
5 Essential Rules for Omnichannel Success
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