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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
December 2014
Bringing CRM Back to the Basics
November 2014
Industry Pundits Hopeful for Cloud Security Market as 2014 Draws Closer
November 2014
Downtime and Disaster Recovery 101
November 2014
Five Ways to Reduce Complaints and Improve the Customer Experience
November 2014
A Look at the Global Growth of Hosted Technology
November 2014
Three Ways Social Media is Displacing E-mail for Customer Service
November 2014
Teaching Compassion to Achieve Satisfactory Call Resolution
November 2014
Small Companies Turn to Call Center Solution Partners to Help with TCPA
November 2014
Optimizing Your Existing Mobile Call Center Software This Holiday Season
November 2014
The Power of Social Call Center Software this Holiday Season
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