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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
November 2014
The Security of the Cloud Contact Center
November 2014
The Benefits of a Hybrid Cloud Contact Center
November 2014
Why Should I Make My Call Center Hosted?
November 2014
Boost ROI by Going All-in-One
November 2014
Leveraging the Power of the Hybrid Cloud
November 2014
The Social Media Battle Rages On – Call Centers, Customer Service and More
November 2014
Two Big Cloud Trends Being Predicted for 2014
November 2014
Call Center Scripting Can Make or Break the Customer Relationship
November 2014
There’s Only One Way to Knock Down Lengthy Call Center Wait Times
November 2014
Congratulations, You’re (Mobility) Engaged!
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