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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
November 2014
Does Your Contact Center Need a ‘Tune Up?’
November 2014
Cloud Contact Centers and the Goal of Going Green
November 2014
The Security of the Cloud Contact Center
November 2014
The Benefits of a Hybrid Cloud Contact Center
November 2014
Why Should I Make My Call Center Hosted?
November 2014
Boost ROI by Going All-in-One
November 2014
Leveraging the Power of the Hybrid Cloud
November 2014
The Social Media Battle Rages On – Call Centers, Customer Service and More
November 2014
Two Big Cloud Trends Being Predicted for 2014
November 2014
Call Center Scripting Can Make or Break the Customer Relationship
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