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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
November 2014
The Difference between Mobile and Web Engagement
November 2014
The Effects of BYOD on Your Mobile Strategy
November 2014
Four Trends to Prepare for with the Rise of Mobile Apps
November 2014
New Research Reveals the Growing Role of Cloud Analytics for Gaining Customer Insight
November 2014
Simple Holiday Mobile Engagement Ideas For Every Call Center
November 2014
Predictive Analytics Finds Strong Pulse in the Insurance Sector
November 2014
Developing Effective Telemarketing Software
November 2014
The Tale of One Successful Company’s Customer Service Meltdown
November 2014
Social Media Analytics in the Call Center
November 2014
Infonetics Reports Managed Cloud Security Market Will Reach $9 Billion by 2017
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