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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
October 2014
Multiple Channels Are No Longer a Luxury, They’re a Reality
October 2014
Vocalcom is Ready for ICMI’s Call Center Demo & Conference 2013!
October 2014
Reduced Call Times and Improved Productivity Could Be Right Under Your Nose
October 2014
Call Center Activity Reports – More Useful Than Ever
October 2014
The Three I’s of Predictive Dialing Technology
October 2014
The Benefits of a Native Predictive Dialer in Salesforce
October 2014
Cutting Every Productivity-Wasting Corner in Your Contact Center
October 2014
Deploying Your Agents Absolutely Anywhere
October 2014
You’ve Deployed the Cloud: Other Ways to Save More Money
October 2014
Maximizing Your Unified Agent Experience
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