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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
October 2014
The Growing Adoption of Cloud Storage over Data Centers
October 2014
Platform-as-a-Service and its Importance to Cloud Contact Centers
October 2014
Top Ecommerce Sites Are Rapidly Slowing: How Is Your Contact Center Managing?
October 2014
How Can I Convert Social Media Followers into Customers?
October 2014
Prioritize Key Customers with Predictive Dialer Software
October 2014
Successful Multi-Channel Service Comes With the Cloud
October 2014
Three Keys to Achieving a First-Rate Virtual Call Center
October 2014
Celebrating National Customer Service Week, October 7-13, 2013
October 2014
How Does Your Contact Center’s Cloud Look?
October 2014
What Should Your Contact Center Aim to Achieve with Social Media?
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