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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
August 2014
Lessons Learned by the Successful Call Center
August 2014
The Cost of Losing Customer Satisfaction Without the Right Telemarketing Software
August 2014
The Power of Social Media and Telemarketing
August 2014
Yet Another Telemarketing Blunder – and What You Can Learn From it
August 2014
Surprising New Twitter Statistics That Could Shake Up Your Service Strategy
August 2014
Why a Cloud Contact Center Is No Longer Just a Perk
August 2014
The Evolution of Customer Loyalty: It Doesn’t Happen Overnight
August 2014
If the Contact Center Were a Person, What Would It Be Thinking?
August 2014
Inspire Valuable Customer Interactions with the Right Predictive Dialer
August 2014
Have You Ever Considered Outsourced Telemarketing?
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