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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: CRM Integration
September 2014
Using CRM Solutions to Augment Your Call Center Services
September 2014
Respecting Your Business’ Past, Projecting its Future
September 2014
Get Ready – CRMXcellence 2013 Starts Today!
September 2014
Why You Need CTI Screen Pops for Delivering Customer Excellence
August 2014
Salesforce.com Looks to Help Mobile App Developers, Doubles Mobile Packs
August 2014
Examining the Cost-Effective Nature of Cloud-Based CRM
August 2014
Top Must-Haves for Your Multi-Channel CRM Software
August 2014
Salesforce’s Marketing Cloud for Your Social Media Strategy
August 2014
What is Customer Relationship Management?
August 2014
Why Your Retail Company Needs Powerful CRM Technology
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