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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Cloud
September 2014
Save an Average Two Hours of Downtime with a Cloud Contact Center
September 2014
Don’t Miss the Boat on Cloud Computing
September 2014
The Business Case for Cloud Contact Centers
September 2014
Battle of the Cloud Contact Center
September 2014
Things You’re Missing Out on by Not Embracing a Cloud Contact Center
September 2014
Biggest Mistakes You Can Make During the Cloud Contact Center Move
September 2014
Why Now is the Best Time to Deploy a Cloud Contact Center
September 2014
Top Financial Benefits of Deploying a Hosted Call Center
September 2014
Taking a Closer Look at the NSA’s Data Center
September 2014
Do You ‘Like’ Facebook’s Data Center Top Practices?
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