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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Customer Service
September 2014
Research Shows Millions in Savings With Online Self-Service Approach
September 2014
New Customer Service Stats That You Need to Know
September 2014
Software-as-a-Service Becoming a Top Customer Service Technology
September 2014
Does Your Virtual Call Center Go Beyond the Basic Phone Call?
September 2014
What Customer Service Improvement Projects Are You Prepared to Undertake?
September 2014
What’s on Your Customer’s Call Center Wish List?
September 2014
The Importance of BYOD Security for Virtual Call Center Agents
September 2014
Enhancing the Customer Experience Amidst the Internet of Things
September 2014
How Stressed Are Your Call Center Agents?
September 2014
Just How Many Customers Can You Lose Out on Without First Call Resolution?
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