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Customer Experience: How can you adapt to customer and agent needs all year long?

The Work-from-Home Revolution & the Engagement Challenge

Beter Bed Transition Agents in 24 Hours to Work-From-Home Model with Vocalcom Salesforce Edition Cloud Contact Center Solution

ENGIE Solutions Industries migrates its contact center to a remote working model in 24 hours to guarantee the continuity of its essential activities

Brazilian Water and Sanitation Service Company SABESP Migrates Agents to a Work-from-Home Model with Vocalcom Omnichannel Contact Center Solution

Frávega Migrates Contact Center Agents to Remote Model with No Service Disruption

PMCTreize Generali sets up remote working model in 48h for its contact center agents

Comdata Spain Transitions 600 Agents to a Remote Model in Under 2 Weeks

Experta Seguros Migrates All Contact Center Agents to Remote Model in 2 Days With Vocalcom Solutions