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Overview
Inbound & Outbound calls
Inbound & Outbound calls
ACD
IVR
Outbound dialing
Omnichannel
Omnichannel
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Reporting & Analytics
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Integration
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Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
AI & Automation
Chatbot & Voicebot
Smart pairing
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Technology
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High availability
WebRTC
Security & Compliance
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Customer Service
Sales & Telemarketing
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Hermes360
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Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
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Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Outbound call center solution
December 2018
Using Personality Mapping to Generate an ROI Unheard of for Contact Center Solutions
November 2018
4 Reasons Customers Want to Speak to Your Brand
August 2018
5 Tips for Sales Agent Communications
December 2017
6 Ways Predictive Dialers Drive Brand Success
November 2017
5 Tips for Optimizing Email Marketing Campaigns
October 2017
5 Tips for Driving Sales Agent Success
September 2017
6 Golden Rules for Effective Telemarketing
July 2017
6 Ways to Convince the Potential Customer
May 2017
5 Essential Tips for Telemarketing Success
March 2017
6 Tips for Email Marketing Success
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