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Haga del Tiempo Inactivo una Cosa del Pasado con un Centro de Llamadas Alojado

Hubo un tiempo, no hace mucho tiempo, en que las personas se sentían satisfechas por tener una conexión a Internet de acceso telefónico que tardaba 10 minutos para ponerse en marcha, y que luego se caía cada vez que alguien en la casa hacía una llamada desde el teléfono fijo. Los días de la paciencia y la comprensión de la inactividad de varios canales, sin embargo, se acabaron ya hace algún tiempo. ¿Y por qué no iban a ser? Con tantas opciones disponibles, tales como los centros de llamada alojados, no hay casi ninguna razón para que el tiempo de inactividad afecte ni a su negocio ni a sus clientes.

Lo que el tiempo de inactividad significa para su centro de llamadas

Para aquellos que aún no están excesivamente preocupados por el tiempo de inactividad de un centro de llamadas, he aquí una estadística alarmante: casi el 50% de los clientes que se comunican con un centro de llamadas no van a volver a llamar en el futuro si se les ha hecho esperar más de cinco minutos debido a los tiempos de inactividad del servicio al cliente.Internet nos ha ofrecido una gran cantidad de beneficios en la realización de negocios. Una cosa que se toma fuera de este proceso, sin embargo, es la capacidad de los seres humanos de hacer relevos siempre que sea necesario. La electricidad y la conectividad a Internet se han vuelto tan importantes que es difícil imaginar todas las cosas que dejarían de funcionar para la mayoría de las empresas de haber un apagón. He aquí sólo algunas de las aplicaciones críticas de cualquier negocio que se verían afectados por cualquier interrupción:

  • Interacciones en los Puntos de Venta (POS)
  • La gestión del Inventario La Gestión de las Relaciones con los Clientes (CRM)
  • Los Programas de Lealtad
  • Las Ordenes en Línea

Los Centros de Llamadas Alojados son la Respuesta

Con un centro de llamadas alojado, usted puede asegurarse que el tiempo de inactividad sea una cosa del pasado. Si un problema de orden climático, por ejemplo, ocurre en su ubicación física, usted no deberá tener ningún temor, porque todo lo que sus agentes y clientes necesitan está almacenado en una ubicación segura donde nada puede ocurrirle. 

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http: //www.vocalcom.com/es/blog/haga-del-tiempo-inactivo-una-cosa-del-pasado-con-un-centro-de-llamadas-alojado/
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      <p>Para aquellos que aún no están excesivamente preocupados por el tiempo de inactividad de un centro de llamadas, he aquí una estadística alarmante: casi el 50% de los clientes que se comunican con un centro de llamadas no van a volver a llamar en el futuro si se les ha hecho esperar más de cinco minutos debido a los tiempos de inactividad del servicio al cliente.<span style="font-weight: 400;"></span><span style="font-weight: 400;">Internet nos ha ofrecido una gran cantidad de beneficios en la realización de negocios. Una cosa que se toma fuera de este proceso, sin embargo, es la capacidad de los seres humanos de hacer relevos siempre que sea necesario. La electricidad y la conectividad a Internet se han vuelto tan importantes que es difícil imaginar todas las cosas que dejarían de funcionar para la mayoría de las empresas de haber un apagón. He aquí sólo algunas de las aplicaciones críticas de cualquier negocio que se verían afectados por cualquier interrupción:</span></p>\n
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        +post_content: "<p><span style="font-weight: 400;">Hubo un tiempo, no hace mucho tiempo, en que las personas se sentían satisfechas por tener una conexión a Internet de acceso telefónico que tardaba 10 minutos para ponerse en marcha, y que luego se caía cada vez que alguien en la casa hacía una llamada desde el teléfono fijo. Los días de la paciencia y la comprensión de la inactividad de varios canales, sin embargo, se acabaron ya hace algún tiempo. ¿Y por qué no iban a ser? Con tantas opciones disponibles, tales como los centros de llamada alojados, no hay casi ninguna razón para que el tiempo de inactividad afecte ni a su negocio ni a sus clientes.</span><h3>Lo que el tiempo de inactividad significa para su centro de llamadas</h3>Para aquellos que aún no están excesivamente preocupados por el tiempo de inactividad de un centro de llamadas, he aquí una estadística alarmante: casi el 50% de los clientes que se comunican con un centro de llamadas no van a volver a llamar en el futuro si se les ha hecho esperar más de cinco minutos debido a los tiempos de inactividad del servicio al cliente.<span style="font-weight: 400;"></span><span style="font-weight: 400;">Internet nos ha ofrecido una gran cantidad de beneficios en la realización de negocios. Una cosa que se toma fuera de este proceso, sin embargo, es la capacidad de los seres humanos de hacer relevos siempre que sea necesario. La electricidad y la conectividad a Internet se han vuelto tan importantes que es difícil imaginar todas las cosas que dejarían de funcionar para la mayoría de las empresas de haber un apagón. He aquí sólo algunas de las aplicaciones críticas de cualquier negocio que se verían afectados por cualquier interrupción:</span><ul>\t<li><span style="font-weight: 400;">Interacciones en los Puntos de Venta (POS)</span></li>\t<li><span style="font-weight: 400;">La gestión del Inventario </span>La Gestión de las Relaciones con los Clientes (CRM)</li>\t<li>Los Programas de Lealtad</li>\t<li>Las Ordenes en Línea</li></ul><h3>Los Centros de Llamadas Alojados son la Respuesta</h3><span style="font-weight: 400;">Con un centro de llamadas alojado, usted puede asegurarse que el tiempo de inactividad sea una cosa del pasado. Si un problema de orden climático, por ejemplo, ocurre en su ubicación física, usted no deberá tener ningún temor, porque todo lo que sus agentes y clientes necesitan está almacenado en una ubicación segura donde nada puede ocurrirle.</span>&nbsp;</p>"
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            +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-1766 menu-item-has-children"
            +level: 1
            +post_name: "1766"
            +url: "https://www.vocalcom.com/call-center-solutions/contact-center-integration/"
            +PostClass: "Timber\Post"
            +current: false
            +current_item_parent: false
            +current_item_ancestor: false
            #menu: Menu {#2962}
            #_name: null
            #_menu_item_object_id: "328"
            #_menu_item_url: ""
            #menu_object: Post {#8110 …65}
            +id: 1766
            +ID: 1766
            +object_type: "post"
            +"ImageClass": "Timber\Image"
            +"TermClass": "Timber\Term"
            +"custom": array:12 [ …12]
            +"___content": null
            +"_permalink": null
            +"_next": []
            +"_prev": []
            +"_css_class": null
            +"post_author": "1"
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            +"post_date": "2020-09-14 14:47:55"
            +"post_excerpt": ""
            +"post_parent": 69
            +"post_status": "publish"
            +"post_title": "Integration"
            +"post_type": "nav_menu_item"
            +"__type": null
            +"_menu_item_type": "post_type"
            +"_menu_item_menu_item_parent": "91"
            +"_menu_item_object": "page"
            +"_menu_item_target": ""
            +"_menu_item_classes": array:1 [ …1]
            +"_menu_item_xfn": ""
            +"menu_anchor": ""
            +"_menu_anchor": "field_5f6092fedfe99"
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            +"_is_disabled": "field_5f6092fedfe99"
            +"post_date_gmt": "2020-09-14 12:47:55"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"to_ping": ""
            +"pinged": ""
            +"post_modified": "2020-09-30 09:29:17"
            +"post_modified_gmt": "2020-09-30 07:29:17"
            +"post_content_filtered": ""
            +"guid": "https://www.vocalcom.com/?p=1766"
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            +"post_mime_type": ""
            +"comment_count": "0"
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            +"db_id": 1766
            +"menu_item_parent": "91"
            +"object_id": "328"
            +"object": "page"
            +"type_label": "Página"
            +"target": ""
            +"attr_title": ""
            +"description": ""
            +"xfn": ""
            +"__title": "Integration"
            +"status": "publish"
            +"name": "Integration"
          }
          5 => MenuItem {#8097
            +children: array:2 [ …2]
            +has_child_class: true
            +classes: array:6 [ …6]
            +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-347 menu-item-has-children"
            +level: 1
            +post_name: "347"
            +url: "https://www.vocalcom.com/call-center-solutions/contact-center-ai/"
            +PostClass: "Timber\Post"
            +current: false
            +current_item_parent: false
            +current_item_ancestor: false
            #menu: Menu {#2962}
            #_name: null
            #_menu_item_object_id: "330"
            #_menu_item_url: ""
            #menu_object: Post {#8098 …65}
            +id: 347
            +ID: 347
            +object_type: "post"
            +"ImageClass": "Timber\Image"
            +"TermClass": "Timber\Term"
            +"custom": array:12 [ …12]
            +"___content": null
            +"_permalink": null
            +"_next": []
            +"_prev": []
            +"_css_class": null
            +"post_author": "1"
            +"post_content": ""
            +"post_date": "2020-08-18 09:22:11"
            +"post_excerpt": ""
            +"post_parent": 69
            +"post_status": "publish"
            +"post_title": "AI & Automation"
            +"post_type": "nav_menu_item"
            +"__type": null
            +"_menu_item_type": "post_type"
            +"_menu_item_menu_item_parent": "91"
            +"_menu_item_object": "page"
            +"_menu_item_target": ""
            +"_menu_item_classes": array:1 [ …1]
            +"_menu_item_xfn": ""
            +"menu_anchor": ""
            +"_menu_anchor": "field_5f6092fedfe99"
            +"is_disabled": "0"
            +"_is_disabled": "field_5f6092fedfe99"
            +"post_date_gmt": "2020-08-18 07:22:11"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"to_ping": ""
            +"pinged": ""
            +"post_modified": "2020-09-30 09:29:21"
            +"post_modified_gmt": "2020-09-30 07:29:21"
            +"post_content_filtered": ""
            +"guid": "https://www.vocalcom.com/?p=347"
            +"menu_order": 23
            +"post_mime_type": ""
            +"comment_count": "0"
            +"filter": "raw"
            +"db_id": 347
            +"menu_item_parent": "91"
            +"object_id": "330"
            +"object": "page"
            +"type_label": "Página"
            +"target": ""
            +"attr_title": ""
            +"description": ""
            +"xfn": ""
            +"__title": "AI & Automation"
            +"status": "publish"
            +"name": "AI & Automation"
          }
          6 => MenuItem {#8091
            +children: array:5 [ …5]
            +has_child_class: true
            +classes: array:6 [ …6]
            +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-346 menu-item-has-children"
            +level: 1
            +post_name: "346"
            +url: "https://www.vocalcom.com/call-center-solutions/contact-center-technology/"
            +PostClass: "Timber\Post"
            +current: false
            +current_item_parent: false
            +current_item_ancestor: false
            #menu: Menu {#2962}
            #_name: null
            #_menu_item_object_id: "332"
            #_menu_item_url: ""
            #menu_object: Post {#8092 …65}
            +id: 346
            +ID: 346
            +object_type: "post"
            +"ImageClass": "Timber\Image"
            +"TermClass": "Timber\Term"
            +"custom": array:12 [ …12]
            +"___content": null
            +"_permalink": null
            +"_next": []
            +"_prev": []
            +"_css_class": null
            +"post_author": "1"
            +"post_content": " "
            +"post_date": "2020-08-18 09:22:12"
            +"post_excerpt": ""
            +"post_parent": 69
            +"post_status": "publish"
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            +"post_type": "nav_menu_item"
            +"__type": null
            +"_menu_item_type": "post_type"
            +"_menu_item_menu_item_parent": "91"
            +"_menu_item_object": "page"
            +"_menu_item_target": ""
            +"_menu_item_classes": array:1 [ …1]
            +"_menu_item_xfn": ""
            +"menu_anchor": ""
            +"_menu_anchor": "field_5f6092fedfe99"
            +"is_disabled": "0"
            +"_is_disabled": "field_5f6092fedfe99"
            +"post_date_gmt": "2020-08-18 07:22:12"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"to_ping": ""
            +"pinged": ""
            +"post_modified": "2020-09-30 09:29:23"
            +"post_modified_gmt": "2020-09-30 07:29:23"
            +"post_content_filtered": ""
            +"guid": "https://www.vocalcom.com/?p=346"
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            +"post_mime_type": ""
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            +"db_id": 346
            +"menu_item_parent": "91"
            +"object_id": "332"
            +"object": "page"
            +"type_label": "Página"
            +"target": ""
            +"attr_title": ""
            +"description": ""
            +"xfn": ""
            +"__title": "Technology"
            +"status": "publish"
            +"name": "Technology"
          }
        ]
        +has_child_class: true
        +classes: array:6 [
          0 => ""
          1 => "menu-item"
          2 => "menu-item-type-post_type"
          3 => "menu-item-object-page"
          4 => "menu-item-91"
          5 => "menu-item-has-children"
        ]
        +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-91 menu-item-has-children"
        +level: 0
        +post_name: "91"
        +url: "https://www.vocalcom.com/call-center-solutions/"
        +PostClass: "Timber\Post"
        +current: false
        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Menu {#2962}
        #_name: null
        #_menu_item_object_id: "69"
        #_menu_item_url: ""
        #menu_object: Post {#8142
          +ImageClass: "Timber\Image"
          +PostClass: "Timber\Post"
          +TermClass: "Timber\Term"
          +object_type: "post"
          +custom: array:12 [
            "_menu_item_type" => "post_type"
            "_menu_item_menu_item_parent" => "0"
            "_menu_item_object_id" => "69"
            "_menu_item_object" => "page"
            "_menu_item_target" => ""
            "_menu_item_classes" => array:1 [ …1]
            "_menu_item_xfn" => ""
            "_menu_item_url" => ""
            "menu_anchor" => ""
            "_menu_anchor" => "field_5f6092fedfe99"
            "is_disabled" => "0"
            "_is_disabled" => "field_5f6092fedfe99"
          ]
          #___content: null
          #_permalink: null
          #_next: []
          #_prev: []
          #_css_class: null
          +id: 91
          +ID: 91
          +post_author: "1"
          +post_content: " "
          +post_date: "2020-07-02 14:23:55"
          +post_excerpt: ""
          +post_parent: 0
          +post_status: "publish"
          +post_title: ""
          +post_type: "nav_menu_item"
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          #__type: null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object_id": "69"
          +"_menu_item_object": "page"
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          +"_menu_item_classes": array:1 [
            0 => ""
          ]
          +"_menu_item_xfn": ""
          +"_menu_item_url": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
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          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-07-02 12:23:55"
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          +"post_modified_gmt": "2020-09-30 07:29:07"
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          +"object_id": "69"
          +"object": "page"
          +"type_label": "Página"
          +"url": "https://www.vocalcom.com/call-center-solutions/"
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          +"classes": array:4 [
            0 => ""
            1 => "menu-item"
            2 => "menu-item-type-post_type"
            3 => "menu-item-object-page"
          ]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
          +"__title": "Capabilities"
          +"status": "publish"
        }
        +id: 91
        +ID: 91
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        +"ImageClass": "Timber\Image"
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          "_menu_item_target" => ""
          "_menu_item_classes" => array:1 [
            0 => ""
          ]
          "_menu_item_xfn" => ""
          "_menu_item_url" => ""
          "menu_anchor" => ""
          "_menu_anchor" => "field_5f6092fedfe99"
          "is_disabled" => "0"
          "_is_disabled" => "field_5f6092fedfe99"
        ]
        +"___content": null
        +"_permalink": null
        +"_next": []
        +"_prev": []
        +"_css_class": null
        +"post_author": "1"
        +"post_content": " "
        +"post_date": "2020-07-02 14:23:55"
        +"post_excerpt": ""
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        +"post_status": "publish"
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        +"post_type": "nav_menu_item"
        +"__type": null
        +"_menu_item_type": "post_type"
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        +"_menu_item_object": "page"
        +"_menu_item_target": ""
        +"_menu_item_classes": array:1 [
          0 => ""
        ]
        +"_menu_item_xfn": ""
        +"menu_anchor": ""
        +"_menu_anchor": "field_5f6092fedfe99"
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        +"_is_disabled": "field_5f6092fedfe99"
        +"post_date_gmt": "2020-07-02 12:23:55"
        +"comment_status": "closed"
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        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2020-09-30 09:29:07"
        +"post_modified_gmt": "2020-09-30 07:29:07"
        +"post_content_filtered": ""
        +"guid": "https://www.vocalcom.com/?p=91"
        +"menu_order": 1
        +"post_mime_type": ""
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        +"db_id": 91
        +"menu_item_parent": "0"
        +"object_id": "69"
        +"object": "page"
        +"type_label": "Página"
        +"target": ""
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
        +"__title": "Capabilities"
        +"status": "publish"
        +"name": "Capabilities"
      }
      1 => MenuItem {#8079
        +children: array:3 [
          0 => MenuItem {#8077
            +children: []
            +has_child_class: false
            +classes: array:5 [ …5]
            +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-1768"
            +level: 1
            +post_name: "1768"
            +url: "https://www.vocalcom.com/solutions/telemarketing-software/"
            +PostClass: "Timber\Post"
            +current: false
            +current_item_parent: false
            +current_item_ancestor: false
            #menu: Menu {#2962}
            #_name: null
            #_menu_item_object_id: "1006"
            #_menu_item_url: ""
            #menu_object: Post {#8078 …65}
            +id: 1768
            +ID: 1768
            +object_type: "post"
            +"ImageClass": "Timber\Image"
            +"TermClass": "Timber\Term"
            +"custom": array:12 [ …12]
            +"___content": null
            +"_permalink": null
            +"_next": []
            +"_prev": []
            +"_css_class": null
            +"post_author": "1"
            +"post_content": ""
            +"post_date": "2020-09-14 14:47:56"
            +"post_excerpt": ""
            +"post_parent": 71
            +"post_status": "publish"
            +"post_title": "Sales & Telemarketing"
            +"post_type": "nav_menu_item"
            +"__type": null
            +"_menu_item_type": "post_type"
            +"_menu_item_menu_item_parent": "1767"
            +"_menu_item_object": "page"
            +"_menu_item_target": ""
            +"_menu_item_classes": array:1 [ …1]
            +"_menu_item_xfn": ""
            +"menu_anchor": ""
            +"_menu_anchor": "field_5f6092fedfe99"
            +"is_disabled": "0"
            +"_is_disabled": "field_5f6092fedfe99"
            +"post_date_gmt": "2020-09-14 12:47:56"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"to_ping": ""
            +"pinged": ""
            +"post_modified": "2020-09-30 09:29:27"
            +"post_modified_gmt": "2020-09-30 07:29:27"
            +"post_content_filtered": ""
            +"guid": "https://www.vocalcom.com/?p=1768"
            +"menu_order": 33
             …15
          }
          1 => MenuItem {#8075 …72}
          2 => MenuItem {#8073 …72}
        ]
        +has_child_class: true
        +classes: array:6 [
          0 => ""
          1 => "menu-item"
          2 => "menu-item-type-post_type"
          3 => "menu-item-object-page"
          4 => "menu-item-1767"
          5 => "menu-item-has-children"
        ]
        +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-1767 menu-item-has-children"
        +level: 0
        +post_name: "1767"
        +url: "https://www.vocalcom.com/solutions/"
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        +current_item_parent: false
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        #menu: Menu {#2962}
        #_name: null
        #_menu_item_object_id: "71"
        #_menu_item_url: ""
        #menu_object: Post {#8080
          +ImageClass: "Timber\Image"
          +PostClass: "Timber\Post"
          +TermClass: "Timber\Term"
          +object_type: "post"
          +custom: array:12 [ …12]
          #___content: null
          #_permalink: null
          #_next: []
          #_prev: []
          #_css_class: null
          +id: 1767
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          +post_date: "2020-09-14 14:47:56"
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          +post_status: "publish"
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          +post_type: "nav_menu_item"
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          #__type: null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object_id": "71"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_menu_item_url": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-14 12:47:56"
          +"comment_status": "closed"
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          +"guid": "https://www.vocalcom.com/?p=1767"
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          +"url": "https://www.vocalcom.com/solutions/"
          +"target": ""
          +"attr_title": ""
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          +"classes": array:4 [ …4]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
          +"__title": "Solutions"
          +"status": "publish"
        }
        +id: 1767
        +ID: 1767
        +object_type: "post"
        +"ImageClass": "Timber\Image"
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        +"custom": array:12 [
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          "_menu_item_object_id" => "71"
          "_menu_item_object" => "page"
          "_menu_item_target" => ""
          "_menu_item_classes" => array:1 [ …1]
          "_menu_item_xfn" => ""
          "_menu_item_url" => ""
          "menu_anchor" => ""
          "_menu_anchor" => "field_5f6092fedfe99"
          "is_disabled" => "1"
          "_is_disabled" => "field_5f6092fedfe99"
        ]
        +"___content": null
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        +"_prev": []
        +"_css_class": null
        +"post_author": "1"
        +"post_content": " "
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        +"post_excerpt": ""
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        +"post_status": "publish"
        +"post_title": ""
        +"post_type": "nav_menu_item"
        +"__type": null
        +"_menu_item_type": "post_type"
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        +"_menu_item_object": "page"
        +"_menu_item_target": ""
        +"_menu_item_classes": array:1 [
          0 => ""
        ]
        +"_menu_item_xfn": ""
        +"menu_anchor": ""
        +"_menu_anchor": "field_5f6092fedfe99"
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        +"_is_disabled": "field_5f6092fedfe99"
        +"post_date_gmt": "2020-09-14 12:47:56"
        +"comment_status": "closed"
        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2020-09-30 09:29:27"
        +"post_modified_gmt": "2020-09-30 07:29:27"
        +"post_content_filtered": ""
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        +"menu_item_parent": "0"
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        +"type_label": "Página"
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        +"attr_title": ""
        +"description": ""
        +"xfn": ""
        +"__title": "Solutions"
        +"status": "publish"
        +"name": "Solutions"
      }
      2 => MenuItem {#8071
        +children: array:3 [
          0 => MenuItem {#8069 …72}
          1 => MenuItem {#8067 …70}
          2 => MenuItem {#8065 …72}
        ]
        +has_child_class: true
        +classes: array:6 [
          0 => ""
          1 => "menu-item"
          2 => "menu-item-type-custom"
          3 => "menu-item-object-custom"
          4 => "menu-item-1771"
          5 => "menu-item-has-children"
        ]
        +class: "menu-item menu-item-type-custom menu-item-object-custom menu-item-1771 menu-item-has-children"
        +level: 0
        +post_name: "products"
        +url: "#"
        +PostClass: "Timber\Post"
        +current: false
        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Menu {#2962}
        #_name: null
        #_menu_item_object_id: "1771"
        #_menu_item_url: "#"
        #menu_object: Post {#8072
          +ImageClass: "Timber\Image"
          +PostClass: "Timber\Post"
          +TermClass: "Timber\Term"
          +object_type: "post"
          +custom: array:12 [ …12]
          #___content: null
          #_permalink: null
          #_next: []
          #_prev: []
          #_css_class: null
          +id: 1771
          +ID: 1771
          +post_author: "1"
          +post_content: ""
          +post_date: "2020-09-14 14:47:57"
          +post_excerpt: ""
          +post_parent: 0
          +post_status: "publish"
          +post_title: "Offers"
          +post_type: "nav_menu_item"
          +slug: "products"
          #__type: null
          +"_menu_item_type": "custom"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object_id": "1771"
          +"_menu_item_object": "custom"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_menu_item_url": "#"
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-09-14 12:47:57"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"post_name": "products"
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-09-30 09:29:29"
          +"post_modified_gmt": "2020-09-30 07:29:29"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=1771"
          +"menu_order": 36
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 1771
          +"menu_item_parent": "0"
          +"object_id": "1771"
          +"object": "custom"
          +"type_label": "Enlace personalizado"
          +"url": "#"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"classes": array:4 [ …4]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
          +"__title": "Offers"
          +"status": "publish"
        }
        +id: 1771
        +ID: 1771
        +object_type: "post"
        +"ImageClass": "Timber\Image"
        +"TermClass": "Timber\Term"
        +"custom": array:12 [
          "_menu_item_type" => "custom"
          "_menu_item_menu_item_parent" => "0"
          "_menu_item_object_id" => "1771"
          "_menu_item_object" => "custom"
          "_menu_item_target" => ""
          "_menu_item_classes" => array:1 [ …1]
          "_menu_item_xfn" => ""
          "_menu_item_url" => "#"
          "menu_anchor" => ""
          "_menu_anchor" => "field_5f6092fedfe99"
          "is_disabled" => "1"
          "_is_disabled" => "field_5f6092fedfe99"
        ]
        +"___content": null
        +"_permalink": null
        +"_next": []
        +"_prev": []
        +"_css_class": null
        +"post_author": "1"
        +"post_content": ""
        +"post_date": "2020-09-14 14:47:57"
        +"post_excerpt": ""
        +"post_parent": 0
        +"post_status": "publish"
        +"post_title": "Offers"
        +"post_type": "nav_menu_item"
        +"__type": null
        +"_menu_item_type": "custom"
        +"_menu_item_menu_item_parent": "0"
        +"_menu_item_object": "custom"
        +"_menu_item_target": ""
        +"_menu_item_classes": array:1 [
          0 => ""
        ]
        +"_menu_item_xfn": ""
        +"menu_anchor": ""
        +"_menu_anchor": "field_5f6092fedfe99"
        +"is_disabled": "1"
        +"_is_disabled": "field_5f6092fedfe99"
        +"post_date_gmt": "2020-09-14 12:47:57"
        +"comment_status": "closed"
        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2020-09-30 09:29:29"
        +"post_modified_gmt": "2020-09-30 07:29:29"
        +"post_content_filtered": ""
        +"guid": "https://www.vocalcom.com/?p=1771"
        +"menu_order": 36
        +"post_mime_type": ""
        +"comment_count": "0"
        +"filter": "raw"
        +"db_id": 1771
        +"menu_item_parent": "0"
        +"object_id": "1771"
        +"object": "custom"
        +"type_label": "Enlace personalizado"
        +"target": ""
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
        +"__title": "Offers"
        +"status": "publish"
        +"name": "Offers"
      }
      3 => MenuItem {#8063
        +children: array:1 [
          0 => MenuItem {#8061 …72}
        ]
        +has_child_class: true
        +classes: array:6 [
          0 => ""
          1 => "menu-item"
          2 => "menu-item-type-post_type"
          3 => "menu-item-object-page"
          4 => "menu-item-87"
          5 => "menu-item-has-children"
        ]
        +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-87 menu-item-has-children"
        +level: 0
        +post_name: "87"
        +url: "https://www.vocalcom.com/resources/"
        +PostClass: "Timber\Post"
        +current: false
        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Menu {#2962}
        #_name: null
        #_menu_item_object_id: "78"
        #_menu_item_url: ""
        #menu_object: Post {#8064
          +ImageClass: "Timber\Image"
          +PostClass: "Timber\Post"
          +TermClass: "Timber\Term"
          +object_type: "post"
          +custom: array:12 [ …12]
          #___content: null
          #_permalink: null
          #_next: []
          #_prev: []
          #_css_class: null
          +id: 87
          +ID: 87
          +post_author: "1"
          +post_content: " "
          +post_date: "2020-07-02 14:23:58"
          +post_excerpt: ""
          +post_parent: 0
          +post_status: "publish"
          +post_title: ""
          +post_type: "nav_menu_item"
          +slug: "87"
          #__type: null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object_id": "78"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_menu_item_url": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-07-02 12:23:58"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"post_name": "87"
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-09-30 09:29:31"
          +"post_modified_gmt": "2020-09-30 07:29:31"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=87"
          +"menu_order": 40
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 87
          +"menu_item_parent": "0"
          +"object_id": "78"
          +"object": "page"
          +"type_label": "Página"
          +"url": "https://www.vocalcom.com/resources/"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"classes": array:4 [ …4]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
          +"__title": "Resources"
          +"status": "publish"
        }
        +id: 87
        +ID: 87
        +object_type: "post"
        +"ImageClass": "Timber\Image"
        +"TermClass": "Timber\Term"
        +"custom": array:12 [
          "_menu_item_type" => "post_type"
          "_menu_item_menu_item_parent" => "0"
          "_menu_item_object_id" => "78"
          "_menu_item_object" => "page"
          "_menu_item_target" => ""
          "_menu_item_classes" => array:1 [ …1]
          "_menu_item_xfn" => ""
          "_menu_item_url" => ""
          "menu_anchor" => ""
          "_menu_anchor" => "field_5f6092fedfe99"
          "is_disabled" => "1"
          "_is_disabled" => "field_5f6092fedfe99"
        ]
        +"___content": null
        +"_permalink": null
        +"_next": []
        +"_prev": []
        +"_css_class": null
        +"post_author": "1"
        +"post_content": " "
        +"post_date": "2020-07-02 14:23:58"
        +"post_excerpt": ""
        +"post_parent": 0
        +"post_status": "publish"
        +"post_title": ""
        +"post_type": "nav_menu_item"
        +"__type": null
        +"_menu_item_type": "post_type"
        +"_menu_item_menu_item_parent": "0"
        +"_menu_item_object": "page"
        +"_menu_item_target": ""
        +"_menu_item_classes": array:1 [
          0 => ""
        ]
        +"_menu_item_xfn": ""
        +"menu_anchor": ""
        +"_menu_anchor": "field_5f6092fedfe99"
        +"is_disabled": "1"
        +"_is_disabled": "field_5f6092fedfe99"
        +"post_date_gmt": "2020-07-02 12:23:58"
        +"comment_status": "closed"
        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2020-09-30 09:29:31"
        +"post_modified_gmt": "2020-09-30 07:29:31"
        +"post_content_filtered": ""
        +"guid": "https://www.vocalcom.com/?p=87"
        +"menu_order": 40
        +"post_mime_type": ""
        +"comment_count": "0"
        +"filter": "raw"
        +"db_id": 87
        +"menu_item_parent": "0"
        +"object_id": "78"
        +"object": "page"
        +"type_label": "Página"
        +"target": ""
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
        +"__title": "Resources"
        +"status": "publish"
        +"name": "Resources"
      }
      4 => MenuItem {#8059
        +children: array:2 [
          0 => MenuItem {#8057 …72}
          1 => MenuItem {#8055 …72}
        ]
        +has_child_class: true
        +classes: array:6 [
          0 => ""
          1 => "menu-item"
          2 => "menu-item-type-post_type"
          3 => "menu-item-object-page"
          4 => "menu-item-86"
          5 => "menu-item-has-children"
        ]
        +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-86 menu-item-has-children"
        +level: 0
        +post_name: "86"
        +url: "https://www.vocalcom.com/about-us/"
        +PostClass: "Timber\Post"
        +current: false
        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Menu {#2962}
        #_name: null
        #_menu_item_object_id: "80"
        #_menu_item_url: ""
        #menu_object: Post {#8060
          +ImageClass: "Timber\Image"
          +PostClass: "Timber\Post"
          +TermClass: "Timber\Term"
          +object_type: "post"
          +custom: array:12 [ …12]
          #___content: null
          #_permalink: null
          #_next: []
          #_prev: []
          #_css_class: null
          +id: 86
          +ID: 86
          +post_author: "1"
          +post_content: " "
          +post_date: "2020-07-02 14:23:59"
          +post_excerpt: ""
          +post_parent: 0
          +post_status: "publish"
          +post_title: ""
          +post_type: "nav_menu_item"
          +slug: "86"
          #__type: null
          +"_menu_item_type": "post_type"
          +"_menu_item_menu_item_parent": "0"
          +"_menu_item_object_id": "80"
          +"_menu_item_object": "page"
          +"_menu_item_target": ""
          +"_menu_item_classes": array:1 [ …1]
          +"_menu_item_xfn": ""
          +"_menu_item_url": ""
          +"menu_anchor": ""
          +"_menu_anchor": "field_5f6092fedfe99"
          +"is_disabled": "1"
          +"_is_disabled": "field_5f6092fedfe99"
          +"post_date_gmt": "2020-07-02 12:23:59"
          +"comment_status": "closed"
          +"ping_status": "closed"
          +"post_password": ""
          +"post_name": "86"
          +"to_ping": ""
          +"pinged": ""
          +"post_modified": "2020-09-30 09:29:32"
          +"post_modified_gmt": "2020-09-30 07:29:32"
          +"post_content_filtered": ""
          +"guid": "https://www.vocalcom.com/?p=86"
          +"menu_order": 42
          +"post_mime_type": ""
          +"comment_count": "0"
          +"filter": "raw"
          +"db_id": 86
          +"menu_item_parent": "0"
          +"object_id": "80"
          +"object": "page"
          +"type_label": "Página"
          +"url": "https://www.vocalcom.com/about-us/"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"classes": array:4 [ …4]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
          +"__title": "About Us"
          +"status": "publish"
        }
        +id: 86
        +ID: 86
        +object_type: "post"
        +"ImageClass": "Timber\Image"
        +"TermClass": "Timber\Term"
        +"custom": array:12 [
          "_menu_item_type" => "post_type"
          "_menu_item_menu_item_parent" => "0"
          "_menu_item_object_id" => "80"
          "_menu_item_object" => "page"
          "_menu_item_target" => ""
          "_menu_item_classes" => array:1 [ …1]
          "_menu_item_xfn" => ""
          "_menu_item_url" => ""
          "menu_anchor" => ""
          "_menu_anchor" => "field_5f6092fedfe99"
          "is_disabled" => "1"
          "_is_disabled" => "field_5f6092fedfe99"
        ]
        +"___content": null
        +"_permalink": null
        +"_next": []
        +"_prev": []
        +"_css_class": null
        +"post_author": "1"
        +"post_content": " "
        +"post_date": "2020-07-02 14:23:59"
        +"post_excerpt": ""
        +"post_parent": 0
        +"post_status": "publish"
        +"post_title": ""
        +"post_type": "nav_menu_item"
        +"__type": null
        +"_menu_item_type": "post_type"
        +"_menu_item_menu_item_parent": "0"
        +"_menu_item_object": "page"
        +"_menu_item_target": ""
        +"_menu_item_classes": array:1 [
          0 => ""
        ]
        +"_menu_item_xfn": ""
        +"menu_anchor": ""
        +"_menu_anchor": "field_5f6092fedfe99"
        +"is_disabled": "1"
        +"_is_disabled": "field_5f6092fedfe99"
        +"post_date_gmt": "2020-07-02 12:23:59"
        +"comment_status": "closed"
        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2020-09-30 09:29:32"
        +"post_modified_gmt": "2020-09-30 07:29:32"
        +"post_content_filtered": ""
        +"guid": "https://www.vocalcom.com/?p=86"
        +"menu_order": 42
        +"post_mime_type": ""
        +"comment_count": "0"
        +"filter": "raw"
        +"db_id": 86
        +"menu_item_parent": "0"
        +"object_id": "80"
        +"object": "page"
        +"type_label": "Página"
        +"target": ""
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
        +"__title": "About Us"
        +"status": "publish"
        +"name": "About Us"
      }
    ]
    +id: 4
    +ID: 4
    +term_id: 4
    +name: "Main menu - Anglais"
    +title: "Main menu - Anglais"
    +options: array:1 [
      "depth" => 0
    ]
    +raw_options: []
    +theme_location: "primary"
    +TermClass: "Term"
    +object_type: "term"
    +_children: null
    +taxonomy: "nav_menu"
    +"slug": "main-menu-anglais"
    +"term_group": 0
    +"term_taxonomy_id": 4
    +"parent": 0
    +"count": 44
    +"filter": "raw"
    +"term_order": "0"
    +"primary": false
  }
]

Super Globals


$_COOKIE
array:1 [
  "_icl_current_language" => "es"
]
$_SERVER
array:51 [
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  "REQUEST_URI" => "/es/blog/haga-del-tiempo-inactivo-una-cosa-del-pasado-con-un-centro-de-llamadas-alojado/"
  "USER" => "www-data"
  "HOME" => "/var/www"
  "SCRIPT_NAME" => "/index.php"
  "QUERY_STRING" => ""
  "REQUEST_METHOD" => "GET"
  "SERVER_PROTOCOL" => "HTTP/1.1"
  "GATEWAY_INTERFACE" => "CGI/1.1"
  "REDIRECT_URL" => "/es/blog/haga-del-tiempo-inactivo-una-cosa-del-pasado-con-un-centro-de-llamadas-alojado/"
  "REMOTE_PORT" => "18358"
  "SCRIPT_FILENAME" => "/var/www/vocalcom.com/htdocs/index.php"
  "SERVER_ADMIN" => "[no address given]"
  "CONTEXT_DOCUMENT_ROOT" => "/var/www/vocalcom.com/htdocs"
  "CONTEXT_PREFIX" => ""
  "REQUEST_SCHEME" => "https"
  "DOCUMENT_ROOT" => "/var/www/vocalcom.com/htdocs"
  "REMOTE_ADDR" => "162.158.158.116"
  "SERVER_PORT" => "443"
  "SERVER_ADDR" => "146.59.199.96"
  "SERVER_NAME" => "www.vocalcom.com"
  "SERVER_SIGNATURE" => "<address>Apache/2.4.41 (Ubuntu) Server at www.vocalcom.com Port 443</address>\n"
  "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
  "HTTP_CDN_LOOP" => "cloudflare"
  "HTTP_CF_CONNECTING_IP" => "3.237.254.197"
  "HTTP_CF_REQUEST_ID" => "061f13a3a800003836408dc000000001"
  "HTTP_ACCEPT_LANGUAGE" => "en-US,en;q=0.5"
  "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
  "HTTP_USER_AGENT" => "CCBot/2.0 (https://commoncrawl.org/faq/)"
  "HTTP_CF_VISITOR" => "{\"scheme\":\"https\"}"
  "HTTP_X_FORWARDED_PROTO" => "https"
  "HTTP_CF_RAY" => "5eab887f7e153836-LHR"
  "HTTP_X_FORWARDED_FOR" => "3.237.254.197"
  "HTTP_CF_IPCOUNTRY" => "US"
  "HTTP_ACCEPT_ENCODING" => "gzip"
  "HTTP_CONNECTION" => "Keep-Alive"
  "HTTP_HOST" => "www.vocalcom.com"
  "proxy-nokeepalive" => "1"
  "SSL_TLS_SNI" => "www.vocalcom.com"
  "HTTPS" => "on"
  "WPR_ENC" => "_gzip"
  "WPR_SSL" => "-https"
  "REDIRECT_STATUS" => "200"
  "REDIRECT_SSL_TLS_SNI" => "www.vocalcom.com"
  "REDIRECT_HTTPS" => "on"
  "REDIRECT_WPR_ENC" => "_gzip"
  "REDIRECT_WPR_SSL" => "-https"
  "FCGI_ROLE" => "RESPONDER"
  "PHP_SELF" => "/index.php"
  "REQUEST_TIME_FLOAT" => 1604127984.6204
  "REQUEST_TIME" => 1604127984
]

User


false