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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
June 2014
Three Major Disruptions for the Contact Center Industry
June 2014
Two Companies, One Successful Long-Term Relationship
June 2014
Enjoying Your Call Center’s Social Life with Facebook
June 2014
Are You Getting the Most Out of Your Company’s Website?
June 2014
Where’s Your Voice? Speak Up!
June 2014
Where’s the Link Between You and Your Customers?
June 2014
Triple Your Contacts with the Right Predictive Dialer Technology
June 2014
Over 550,000 Hosted Predictive Dialer Users is No Small Feat
June 2014
Who Doesn’t Like Boosting Campaign Performance?
June 2014
Best Practices for Engaging Your Customers on Twitter
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