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Contact us
Request a demo
+33 (0)1 55 37 30 50
Portuguese
Español
Français
Capabilities
Overview
Inbound & Outbound calls
Overview
ACD
IVR
Outbound dialing
Omnichannel
Overview
Email
SMS
Live Chat
Social Media & Messaging
Web forms
Reporting & Analytics
Overview
Supervision
Reporting
Quality Management
Satisfaction Surveys
Integration
Overview
Universal CRM Connectors
Salesforce call center
WFM
Speech analytics
API & Webservices
AI & Automation
Overview
Chatbot & Voicebot
Smart pairing
Technology
Overview
Cloud
On premise
High availability
WebRTC
Security & Compliance
Solutions
Customer Service
Sales & Telemarketing
Collections
Offers
Hermes360
Overview
Hermes Digital Journey
Hermes Universal CRM Connectors
Hermes Interactions Analytics
Salesforce Edition
Professional Services
Industries
Banks & Financial Services
Insurance
Healthcare
Leisure & Travel
Outsourcing
Retail & Services
Telecommunications
Utilities
Resources
Blog & News
Ebooks & Studies
Customer Stories
Events & Replays
About us
Who we are
Worldwide Presence & Partners
Careers
Awards
Catégorie: Blog article
August 2014
Smartphone Adoption Climbs Higher Throughout Second Half of 2013
August 2014
When it Comes to Optimizing Your Predictive Dialer, Customization is Key
August 2014
Best Practices for Servicing Your Smartphone Customers
August 2014
Peru’s Contact Center Industry Shows Extreme Potential
August 2014
The State of Cloud Computing in the UK
August 2014
The State of Cloud Computing in Australia
August 2014
The State of Cloud Computing in France
August 2014
Hosted Predictive Dialer: Revolutionizing a Revolution
August 2014
U.S. Department of Commerce Investing in Cloud CRM
August 2014
What Can We Expect From Cloud Computing and the Internet of Things?
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