• Vocalcom keeps you in touch

    For most big companies, the challenge of dealing with customers over multiple channels is a significant, and growing challenge. Indeed, with regular call centres, Facebook pages, Twitter accounts and other channels, it is understandable that many companies feel overwhelmed by the challenge of managing customer interaction. But this is where call centre specialist, Vocalcom, can help. See the full...

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  • Vocalcom meets customers

    Vocalcom is keen to tap growing demand for multi-channel customer support services at GITEX TECHNOLOGY WEEK. The company believes that social media, in particular, is changing the way customers interact with companies. View the full article here.

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  • Vocalcom to empower call centres

    The company, which has a presence in 37 countries worldwide, believes that the advent of cloud, social and mobile technologies have transformed the way call centre employees do business. View the full article here.

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  • Hotel Chocolat – Luxury Customer Service in Action

    Hotel Chocolat modernize is contact Center Solution and go social creating stunning customer experience.

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  • First Cloud-based Virtual Contact Center Software offer in South Africa

    The platform is initially a fully featured cloud-based contact center software that is based in South Africa and serving the SADC market. Paving the Way in South Africa Teleo has taken advantage of the growing cloud computing trend in the regional market and is covering a niche for cloud communications services which include voice and social interactions. The solution, known as...

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  • The Petroleum Institute deploys new virtual call center solution

    The Petroleum Institute Utilizes Vocalcom’s Virtual Call Center Solution After having launched a global project to optimize its customer service, The Petroleum Institute retained our virtual call center solution. The Petroleum Institute (PI) was created in 2001 with the goal of establishing itself as a world-class institution in engineering education and research in areas of significance to the oil...

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  • AG2R Contact Center Move to The Cloud

    AGR2 Utilizing Cloud-Based Call Center Solution After a proof of concept on a part of their BtoB clients, AG2R decides to deploy our cloud-based call center solution for their customer service. AG2R LA MONDIALE is the 1st group of social welfare, in the service of more than 8 million insurants and legal successors. He protects all the needs for...

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  • Ciptex Build an Onmichannel Contact Center Solution on Demand Services

    Ciptex have selected Vocalcom to provide cloud based omni-channel contact centre solutions to their blue chip enterprise customer base including a major airline and holiday company, financial services and outsourcing clients.

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  • IKEA Contact Center Solution Go Social & Mobile

    IKEA for their branch in Kuwait chooses Vocalcom’s contact center solution to modernize their contact center. and go social and mobile

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