Vocalcom, a leading global provider of cloud technology that makes easy omni-channel customer interactions management, announced today that TMC, a global, integrated media company, has named Vocalcom platform a 2016 Contact Center Technology Award winner, presented by CUSTOMER magazine. This 11th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a...
Vocalcom Positioned as a Visionary in the Gartner Magic Quadrant for Contact Center as a Service, Western EuropeRead more
Vocalcom a global provider of software and cloud services for omnichannel customer experience, cloud contact center and inside sales platform, has been positioned as a Visionary in the Gartner 2016 Magic Quadrant for Contact Center as a Service, Western Europe. Vocalcom is the only one company to also be named a Niche Player in the Gartner Magic Quadrant for...
Good news for all our call center software users and fans! Our cloud-based call center software has done it again! Vocalcom has been recognized as a Call Center Software Category Leader by GetApp’s quarterly ranking. Vocalcom has once again retained the top spot in GetApp’s ranking of the top 25 Call Center software solutions for Q4 2016, with Aircall...
Vocalcom shines in GetApp’s Cloud Contact Center Software Category Leader ranking. GetApp, a Gartner company, released its Q3 2016 ranking of the top cloud-based Contact Center Software applications has once again put Vocalcom at the top of the list by a large margin, while Talkdesk and Shotel battled it out for second and third, respectively, with only 3 points...
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