Simplify optimizes the patient journey for scheduling medical appointments thanks to Vocalcom cloud contact center solutionsRead more
Vocalcom cloud contact center technology allows Simplify to deploy a single tool standardized across all of its contact center...
The use of emerging technologies such as automation and AI to manage customer experience will be key to improve...
The COVID-19 pandemic strongly accelerated the remote working trend. To operate the switch, offering intuitive and efficient digital tools...
For most companies, the customer experience (CX) has become, more than a key differentiator from the competition, a crucial…
Beter Bed Transition Agents in 24 Hours to Work-From-Home Model with Vocalcom Salesforce Edition Cloud Contact Center SolutionRead more
As the current COVID-19 pandemic continues to impact businesses across the world, many retailers have been forced to rethink...
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