The COVID-19 pandemic strongly accelerated the remote working trend. To operate the switch, offering intuitive and efficient digital tools...
Beter Bed Transition Agents in 24 Hours to Work-From-Home Model with Vocalcom Salesforce Edition Cloud Contact Center SolutionRead more
As the current COVID-19 pandemic continues to impact businesses across the world, many retailers have been forced to rethink...
Vocalcom accelerates its growth strategy following the recent disposal of its subsidiary OpportunityRead more
The group expands its management team and pursues its innovation investments in order to reinforce its position as a...
Leading Argentine Electrodomestic Retailer Frávega Migrates Contact Center Agents to Remote Model with No Service Disruption and Full Compliance of Strict Data Security PoliciesRead more
The COVID-19 pandemic is disrupting the way many businesses function. Companies that rely on their contact centers for the...
PMCTreize Generali sets up remote working model in 48h for its contact center agents thanks to the flexibility of Vocalcom Cloud solutionsRead more
As the COVID-19 crisis settles in everywhere in the world, companies are confronted by new challenges with regard to...
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