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5 Ways to Optimize Live Chat
Read moreLive chat has long been an ideal channel for offering proactive customer service. When customers are browsing your website,...
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6 Benefits of Identifying Recurring Customer Issues
Read moreAnalytics enable brands to learn key information about customers. From understanding buying habits to identifying the most popular channels...
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5 Customer Expectations Your Brand Needs to Meet
Read moreWhat do customers really want? As technology changes the ways in which they interact with brands, expectations continue to...
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Chatbots: The Key to Efficient Customer Service
Read moreWhen the idea of artificial intelligence for customer service was first introduced, many people were skeptical. The idea of...
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- Contact center software suite
- Small Businesses Create your call center in 15 minutes
- Inbound Customer service and support made easy
- Outbound Optimize outbound calls & lead management
- Proactive Chat Increase conversion rate & online sales
- Collections Contact more debtors in less time
- Retail In-store Kiosks: Add new touchponts
- WebRTC-Enabled Enabling home-based and remote agents
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