Try for Free
-
5 Customer Expectations Your Brand Needs to Meet
Read moreWhat do customers really want? As technology changes the ways in which they interact with brands, expectations continue to...
-
5 Ways to Boost Your Net Promoter Score
Read moreOf all the metrics measured in the contact center, the Net Promoter Score (NPS) is the most telling for...
-
Vocalcom AI-Powered Cloud Contact Center Wins two 2018 Stevie® Awards for sales and customer service
Read moreVocalcom, a leading global provider of cloud-native solution for contact centers and inside sales, has won two Stevie prices...
-
6 Tips for Satisfying Customers on the Voice Channel
Read moreWith all the discussion of messaging apps, chatbots, and live chat, your company may think that the voice channel...
-
How to Empower Contact Center Agents
Read moreThe contact center is, without question, an intense environment. To keep agents organized and focused, managers may present them...
-
6 Ways Predictive Dialers Drive Brand Success
Read moreIn the contact center, time is everything. Every second wasted results in fewer sales and missed opportunities for delivering...
-
5 Tips for Driving Sales Agent Success
Read moreSales agents may be motivated to do their job well, but they need the right tools to help them...
-
6 Golden Rules for Effective Telemarketing
Read moreTelemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers....
-
6 Benefits of a Strong Customer Service Culture
Read moreGreat customer service begins with a customer-centric mindset. Brands that deliver exceptional service know that their customers are looking...
- 10.038FOLLOWERS
- 108.223FOLLOWERS
- 10.188FOLLOWERS
- 33.857FOLLOWERS
- 10.248FOLLOWERS
- 1.418.183 VIEWS
- 2.288 FOLLOWERS
- 45 SLIDES
- 11.725 VIEWS
Copyright © 2018 Vocalcom. All rights reserved.
25 Rue Balzac - 75008 Paris, France
25 Rue Balzac - 75008 Paris, France