With the arrival of the new year, it’s time to consider what the new trends will be for customer…
PIXmania Replaces Patchwork of 10 Tools with Integrated Solution Combining Vocalcom Multichannel Contact Management and Zendesk Customer Service Software ...
When it comes to customer relationship management (CRM) systems, it can be tough to decide which way to go....
Everything evolves. It’s a simple fact of existing, and this is no different for businesses, customers or contact centers....
Cloud-based contact center solution by Vocalcom designed for simplicity and operational ease launched today in USARead more
Vocalcom delivers pure cloud contact center software through setup simplicity, enterprise-class support and operational security to small and medium-sized...
Vocalcom Cloud Contact Centre Software Enables DAMAC Properties to create a better experience for customers and agentsRead more
Dubai, October 16, 2014 Vocalcom, a leading multi-channel contact centre solutions provider for the Middle East and Africa has...
- Contact center software suite
- Small Businesses Create your call center in 15 minutes
- Inbound Customer service and support made easy
- Outbound Optimize outbound calls & lead management
- Proactive Chat Increase conversion rate & online sales
- Collections Contact more debtors in less time
- Retail In-store Kiosks: Add new touchponts
- WebRTC-Enabled Enabling home-based and remote agents
- Recording Securely record, store, and retrieve voice calls
- Virtualization Set up your virtual call center in no time
- Hybrid Cloud Easy transition and maximum flexibility
- Resources Library
- The Story Transforming the contact center industry
- Press Stay on top of our latest news here
- Partners MarketPlace, Resellers, Alliance partner
- Global Offices Americas | Europe | Middle East and Africa
- Events Events & trade shows all over the world
- Portal Login to your Vocalcom Customer Portal
- Contact Us We’re here to help
- Cloud Contact Center
- Entreprise Contact Center
- Conversational Platform
- Call Center Modernization
- Inside Sales Dialer
- Predictive Dialer
- Small Businesses
- Proactive Chat
- Hybrid Cloud