Cloud-based contact center solution by Vocalcom designed for simplicity and operational ease launched today in USARead more
Vocalcom delivers pure cloud contact center software through setup simplicity, enterprise-class support and operational security to small and medium-sized...
Vocalcom Cloud Contact Centre Software Enables DAMAC Properties to create a better experience for customers and agentsRead more
Dubai, October 16, 2014 Vocalcom, a leading multi-channel contact centre solutions provider for the Middle East and Africa has...
Recent statistics have shown that almost half of customers prefer communicating with live agents as opposed to self-service. Why...
Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get...
If you were to ask 10 business executives how they envision the future of the contact center, you would...
- Cloud Contact Center On Demand, Fast and Easy
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- Predictive Dialer Keep agents at peak efficiency
- Recording Securely record, store, and retrieve voice calls
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